Design Supervisor

Floor & Decor•Fort Worth, TX

1d•Onsite

About The Position

The Design Supervisor is responsible for the training and development of the design team, and for driving sales for Floor and Decor. Additionally, the Design Supervisor ensures customers have a positive sales experience by receiving exceptional customer service through design services. This role involves building and maintaining lasting relationships with residential and professional customers, hiring and developing a dynamic and motivated design team, and managing design appointments. The supervisor provides tile, wood, stone, and accessories advice for both residential and commercial projects, designs and sells complete solutions, and manages multiple customer projects through all phases with accuracy and timely follow-up. They are also responsible for Design Center maintenance, staying updated on current and emerging design trends, and utilizing various design applications. Collaboration with store leadership and employees is essential to manage projects from inquiry to installation and achieve sales goals, while also supporting company initiatives.

Requirements

Design education (BA or AA in Interior Design) OR 6 years interior design experience in lieu of design education OR Combination of education and experience equal to 6 years
3-5 years of leadership or management experience
Proficient in basic mathematical skills
Must be self-motivated and able to multi-task in a fast-paced environment
Excellent verbal, written, and interpersonal skills
Basic computer knowledge, including Microsoft Office suite
Internal candidates must have 12 months of experience in a Sr. designer position, ADM role, or higher

Nice To Haves

Knowledge of hard surface flooring

Responsibilities

Proven ability to build and maintain lasting relationships with residential and professional customers in the industry
Hire and develop a dynamic and motivated design team, including performance evaluations
Greet store customers in a helpful manner and supports store design walk-in needs
Maintain master store design appointment calendar and schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store
Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects.
Design and sell complete, functional and aesthetically appealing solutions
Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others.
Proficient and consistent use of company communication tools and emails are required
Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals
Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees
Responsible for Design Center maintenance and maintaining company visual standards
Engage in current and emerging design trends in your market
Responsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, MyProject, James Martin, and HousPro.
Participate in local professional affiliation like ASID, NKBA
Perform other duties as assigned

Benefits

Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including: Paid vacation and sick time for eligible associates
Paid holidays plus a personal holiday
Paid Volunteer Time Off that starts on Day 1

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