Design Specialist II
About The Position
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. Join Our Team and What You'll Accomplish Join TELUS Health's Implementation Team and own the technical backbone of critical health and welfare benefits platforms serving thousands of employees across the US. You'll be the first responder when production issues arise, the problem-solver who keeps major client systems operational during critical periods like annual enrollments, and the engineer who configures complex benefits configurations to meet diverse client needs. This is not a client-facing support role—you're the technical specialist behind the scenes ensuring implementations run flawlessly.
Requirements
- 5+ years of IT or system configuration/implementation experience
- Hands-on experience implementing and configuring enterprise systems.
- Write queries, interpret data, debug processing issues, and understand SQL Server concepts.
- Experience in SQL is mandatory
- Understand object-oriented programming concepts and can read/interpret technical code. (Java, C#, Python, etc.).
- Worked with configuration tools or have experience designing solutions in object-oriented environments.
- Explain complex technical issues clearly, troubleshoot systematically, and collaborate effectively with technical and non-technical stakeholders.
- Reliable, adaptable, and take initiative.
Nice To Haves
- Working knowledge in MS SQL Server Management Studio
- H&W Benefits or Payroll industry experience
- ASP.NET or web application development background
Responsibilities
- Identify, debug, and resolve critical system issues in our proprietary benefits platform.
- Review logs, interpret system behavior, and deliver timely solutions that keep client operations running.
- Configure our platform to meet client requirements for new plan offerings, annual enrollment changes, and system enhancements.
- Produce clear configuration designs and realistic project estimates.
- Set high standards for your work, ensure deliverables are accurate and complete, and maintain effective work habits including quality, punctuality, and responsiveness.
- Analyze client business requirements, evaluate technical feasibility, and document solutions clearly so others can understand your decisions and approach.
- Work effectively as a member of the Implementation Team, supporting multiple clients, and promoting a collaborative work environment.
Benefits
- Accommodation for applicants with disabilities, as required, during the recruitment process.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
