Design Selection Coordinator

M/I Homes•Orlando, FL

About The Position

M/I Homes has been building new homes of outstanding quality and superior design for 50 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving’s drive to always “treat the customer right,” we have fulfilled the dreams of over 170,000 homeowners and grown to become one of the nation’s leading homebuilders. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa. This role provides assistance to the home buyer in selecting interior and exterior options to enhance the personalization of the home building process.

Requirements

Bachelor’s degree (B.A. or B.S.) with at least one year of relevant course study including seminars and workshops.
Minimum of one year of related experience and/or training.
General knowledge of the home building industry relative to designs and color coordination.
Strong customer service-oriented personality and ability to work well with others.
Good verbal and written communication and organization skills.
Detail-oriented aptitude to provide accurate information.
Proficient in Microsoft Office programs, including Word and Excel.

Nice To Haves

Design background preferred.
General knowledge of blueprint and plot map reading to assist in the selection process.

Responsibilities

Facilitates customer appointments including Presale Previews, providing an overview of options for prospective buyers.
Provides assistance and specific product information to new home buyers during browsing time.
Prepares and reviews initial Color Selection Sheets and Change Orders, verifying accuracy of information and pricing.
Confirms exterior color selections of adjacent homes to ensure variety.
Coordinates selections/options for Inventory/Spec homes and submits Color Selection Sheets by deadline.
Researches and provides information on selections to subcontractors and Company representatives.
Maintains samples in an organized manner.
Performs administrative duties including setting appointments.
Enters data and makes updates in the Envision system.
Troubleshoots and resolves customer construction issues related to design selections.
Assists with day-to-day operations in the absence of the Design Center Manager.
Assists with special projects and performs additional duties as required.