Design Sales Consultant, Houston

Kohler Co.•Houston, TX

4d•Onsite

About The Position

Join the Kohler Team at the Kohler Store in Houston! This is an exciting opportunity to develop a wide array of relationships that span from walk-in retail traffic to key trade industry clients. The Design Sales Consultant is results driven and responsible for driving top-line sales through the consistent achievement of personal sales targets and goals set by leadership. This position is focused on the development of relationships with trade professionals and homeowners through the creation/development of a book of business with a focus on high impact activities and interactions with current and potential clients.

Requirements

Minimum of 4 years prior sales experience required, in a high-end sales / service industry preferred.
A track record of consistently meeting or exceeding sales goals required.
Candidate must be capable of creating and communicating product and / or design solutions in a timely manner and articulate why to buy from Kohler Experience Centers or Signature Stores.
Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

Nice To Haves

Strong preference given to prior sales experience in interior or architectural design or luxury retail sales.
College degree or certificate in architecture or interior design preferred.

Responsibilities

Leverage Salesforce to manage customer relationships, interactions, leads and opportunities to demonstrate an accurate pipeline.
Develop new relationships and business for Kohler to meet and exceed sales goals.
Conduct daily follow up with customers, quotes and leads to generate and close business.
Engage in strategic outreach to develop and grow the client base.
Network with the professional trade through involvement in associations, meetings and events; including in-store events.
Provide high quality customer service to scheduled appointments and walk-in traffic
Conduct daily follow-up on outstanding quotes
Develop and execute marketing plans to current and potential customer base
Participate in planning and execution of in-store events
Understands how to win as a team and brings forth a team mentality
Create a strategic sales plan and detailed tracking of customer interactions, quotes, and opportunities.
Conduct outside sales calls, with a focus on targeted top-selling and high-potential accounts, marketing new and featured products
Follow up on leads to generate new business
Network with the professional trade through involvement in associations, meetings and events
Provide prompt and friendly service to every customer that walks into the Kohler Signature Store.
Follow up on all sales to ensure customer satisfaction and service are met
Maintain a well-organized and aesthetically pleasing environment
Understands balance between providing exceptional customer service and doing the right thing for Kohler Co.
Drives repeat customers by going above and beyond to connect with customers in a meaningful and personal way
Process quotes and sales paperwork
Partner with Kohler Customer Care team to track orders for customers and ensure quality service
Brings in a continuous improvement mindset by challenging status quo in a productive manner, and making recommendations for process improvements
Develop detailed knowledge of all product lines and features
Participate in training activities, including product knowledge presentations and online learning, to supplement product knowledge
Complete training courses to continually develop and hone presentation, negotiation, and sales skills.