Design QA Manager

athenahealth•Remote - NC, NC

9d•$85,000 - $145,000•Hybrid

About The Position

The Design QA Manager is an individual contributor responsible for ensuring all creative output meets athenahealth’s brand standards, quality requirements, and executional expectations. This role serves as a critical quality control and brand governance function across a wide range of marketing deliverables, with a focus on work produced through freelance resources, AI-enabled workflows, self-service templates, and internal stakeholders. This role is highly hands-on and will actively review, edit, and correct assets to ensure consistency, accuracy, and polish before final delivery. The Design QA Manager is empowered to identify issues, push back on work that does not meet brand requirements, and help raise the overall standard of execution across marketing materials. In addition to quality oversight, this role will also identify opportunities to improve production processes and drive greater efficiency over time.

Requirements

5–7 years of experience in design production, creative quality assurance, or brand-focused marketing design
Deep experience working within established brand guidelines and maintaining visual consistency across channels
Strong portfolio or background demonstrating high standards in design execution and asset refinement
Experience reviewing and editing a broad range of marketing materials, including presentations, digital assets, print collateral, and email
Strong attention to detail and a highly critical eye for quality, accuracy, and consistency
Ability to provide clear, direct, and constructive feedback in a collaborative environment
Comfort working independently and exercising sound judgment when evaluating creative work
Strong communication and partnership skills, particularly with marketing teams and creative contributors
Experience with production workflows and an interest in identifying operational improvements
Experience reviewing work produced through AI-assisted workflows, freelance teams, or template-based production models
Familiarity with marketing production processes and asset management practices
Ability to balance speed, quality, and brand consistency in a fast-moving environment
A proactive mindset focused on improving quality, efficiency, and executional excellence

Responsibilities

Review, assess, and quality check creative materials across all channels and formats to ensure alignment with brand standards and executional requirements
Maintain strong brand governance across all deliverables, ensuring consistency in visual identity, tone, formatting, and overall presentation
Focus review and refinement efforts on a wide range of marketing assets, including: PowerPoint decks, Social media assets, Paid media creative, Print collateral such as datasheets and case studies, Email marketing assets
Edit, correct, and refine creative work as needed to bring materials to a polished, final state
Confidently give feedback when work that does not meet brand, quality, or execution standards
Partner closely with marketing stakeholders to ensure deliverables are accurate, consistent, and ready for use
Identify and recommend opportunities to improve production workflows, streamline repeatable tasks, and increase efficiency
Support the ongoing elevation of creative quality across all marketing outputs