Design Program Manager, Creative Audio

Meta•Burlingame, CA

14d

About The Position

The Creative Audio Organization is a centralized team that touches nearly every Meta product. With over 60 audio experts, we work across a wide-range of software and hardware, including phone, glasses, VR headsets and a mix of AR/MR experiences. Creative Audio is seeking a Design Program Manager to join our Wearables department. You will play a critical role in driving the success of audio and haptic UX by providing operational leadership, strategic guidance, and hands-on support to our sound & product designers. Partnering with the Wearables Manager, you will be responsible for seamless collaboration, effective communication, and efficient project execution across multiple lead stakeholders.

Requirements

10+ years of experience in design program management or a related UX Ops field
Specific experience supporting audio, haptics, or voice design teams
Proven track record of successfully managing complex design programs and projects
Experience handling complexity and navigating ambiguity with teams on large scale 0 to 1 projects
Experience leading feature launches
Solid understanding of design principles, human-centered design methodologies, and design thinking
Demonstrated communication, collaboration, and interpersonal skills
Ability to work effectively in a fast-paced environment with multiple priorities and deadlines
Experience using data to identify problems and communicate solutions
Demonstrated experience problem-solving and utilizing analytical skills, with experience thinking critically and creatively
Experience with design tools and software, such as Figma, Sketch, Adobe Creative Suite, etc
Experience managing vendors and contractors

Nice To Haves

Experience developing for Wearables devices
Familiarity with AI design tools and industry
Experience with UX Product Design, especially as it relates to audio UX
Experience working alongside audio tools and software, such as Pro Tools, Nuendo, Logic, etc
Knowledge of Agile development methodologies and design sprints
Experience launching voice-first interaction features
Understanding of DSP, audio synthesis, and digital audio concepts and formats
Certification in design program management or a related field (e.g., PMP, Scrum Master)

Responsibilities

Lead audio design operations that directly contribute to the execution of a team's product roadmap
Make design work happen with speed and quality by seeking clarity on goals and priorities
Develop design program or operational product strategy under your own initiative; scopes and prioritizes resources/workload appropriately while identifying gaps and creating solutions/program plans
Identify and deliver work in highly complex areas that have many dependencies, working with cross-functional stakeholders to get buy-in and feedback at the appropriate design stages
Navigate complex product and design organization; understand interconnectedness of problems, features or products within larger systems
Build scalable operational support frameworks for sound designers, including project planning, resource allocation, and risk management
Maintain and improve effective communication channels to keep stakeholders informed of project progress, issues, and changes
Drive cross-functional teams, including product design, engineering, and product management, to ensure alignment and successful project outcomes
Develop workback schedules, sprint and resource plans to ensure projects are delivered on time and within budget
Foster a culture of innovation, creativity, and continuous learning within Creative Audio
Support hardware and software design prototyping efforts and testing
Identify opportunities for process improvements and implement changes to increase efficiency and quality