Design Program Manager, AI

Stripe

21h

About The Position

Stripe’s Design organization builds the product and brand experiences that millions of businesses and developers rely on. We’re a cross-functional, global organization composed of product designers, content designers, design researchers, design systems engineers, motion designers, and design program specialists. Our mission is to make economic infrastructure simple and accessible — and design plays a central role: making complex flows understandable, crafting clear product language, and building consistent systems that scale. As AI becomes central to how product teams design, build, and iterate, we’re investing in tooling, platform services, and workflows that amplify designers’ impact. You will help shape that investment: partnering with design, engineering, research, and product teams to build and deliver reliable, safe, and useful AI-assisted tooling that improves designer productivity, creativity, and consistency across Stripe.

Requirements

5+ years of experience in design thinking, product design, user experience, design engineering, or program management, and experience partnering with design teams
Demonstrated, hands-on experience building AI-powered tools, agents, automations, or workflows that transformed real work processes (not just using AI as a chatbot — building with it) for designers, researchers, creative teams, or product teams.
Track record of coaching, teaching, or enabling others — formally or informally — with evidence that people you've helped actually changed how they work
Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences and adapt your style to different learners
Comfort working across multiple workstreams and relationships simultaneously (you'll be supporting Design teams at varying stages of their AI journey)
“Product builder” mindset to solve the “last mile” problem: transforming standalone AI experiments into polished, production-ready products that prioritize discoverability and ease of use.

Nice To Haves

Experience with design and research tooling ecosystems (Figma plugins, design system management, plugin APIs).
Proficiency with AI development tools and platforms (e.g., Claude, Claude Code, Codex, custom agent frameworks, API integrations, workflow automation tools)
Experience with change management, organizational transformation, or large-scale enablement programs
Experience building and scaling internal tools, templates, or playbooks that were adopted beyond your immediate team

Responsibilities

Identify and document the highest-leverage workflow transformations within Design's day-to-day work by deeply understanding their processes and outputs
Partner with designers to understand their workflow and responsibilities and imagine AI-powered tools and agents that left-shift and accelerate velocity
Build custom tools, agents, automations, and skills tailored to Design’s specific workflows and responsibilities
Enable and uplevel designers to build and iterate on their own tools over time, creating independence
Recognize patterns across Design and systematically scale what works — a tool built for one Designer should become reusable for their peers
Document every tool, playbook, and transformation pattern you build so the entire team can use each other's work
Share wins visibly across Design and with leadership to build momentum, inspire, and celebrate success
Track individual and cohort progress rigorously against a defined maturity model, moving every Design Stripe toward self-sustaining, AI-accelerated work
Prepare Designers for an agentic future — not just prompt writing, but designing, building, and overseeing autonomous, multi-agent workflows
Ensure all tooling meets Stripe’s expectations around quality, security, and performance.
Source and evaluate vendors when needed. Interface with legal, security, and procurement teams to onboard and pay vendors, including facilitating statements of work and negotiating business terms and budget.