Design Lead Pathology

Roche • Tucson, AZ

8d • $114,400 - $212,400

About The Position

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position Design Lead Pathology At Roche, we are passionate about transforming patients’ lives, and we are bold in both decision and action - we believe that good business means a better world. That is why we come to work every single day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow. Roche is strongly committed to a diverse and inclusive workplace. We strive to build teams that represent a range of backgrounds, perspectives, and skills. Embracing diversity enables us to create a great place to work and to innovate for patients. The Opportunity: For our Global Diagnostics Customer Experience & Solution Design Chapter (DIA CXSD), we are looking for a motivated Design Lead, who is experienced in managing and connecting across several design projects and is passionate to contribute to the transformation of user and customer experience in healthcare. In this exciting role, you will have the opportunity to bring in your design management, design and research expertise as well as to prove your leadership and solution/CX mindset. Additionally, Design Leads shape and manage Design Operations capabilities, support strategic direction and evolving needs within the chapter.

Requirements

• Minimum 5+ years of relevant experience with a Bachelor’s degree in Design (medical background a plus)
• Inspiring, hands-on leader with a strong track record in design delivery, operations, and team management
• Proven expertise in healthcare product and service design, including research and insights analysis
• Experience successfully bringing products or services to market
• Familiar with highly regulated environments (e.g., Pharmaceuticals, Medical Devices, IVD)
• Strong ability to influence within complex, matrixed organizations
• Confident engaging and collaborating with diverse stakeholders
• Excellent written and verbal communication skills in English

Responsibilities

• Set project design scope, timeline, and key milestones, acting as the liaison between the business, R&D and design
• Supervise the delivery across multiple project teams, conducting periodic alignment meetings with the teams, and maintaining a close relationship with business and R&D
• Lead the team to synthesize insights and map CX/solution/product opportunities
• Apply systems thinking and understand technical architectures and cross-platform data/workflow dependencies
• Build rapport, emanate confidence, and inspire when advising business, R&D and design teams
• Incorporate business objectives alongside customer and user needs into the design process throughout the work

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees