Design Install Technician

ITA Audio Visual Solutions • Cincinnati, OH

3d • $25 - $31 • Onsite

About The Position

This position is responsible for assisting the Design and Installation team with installation as well as troubleshooting of audio-visual equipment. This position will function as the lead tech on job sites and will be responsible for the completion of jobs. Additionally, this position will provide on-site training to other members of the installation team. This position will also be assisting the service department perform routine maintenance and/or service on audio visual Equipment. While performing on-site work, D&I Lead technicians must provide outstanding customer service and develop working relationships with their clients.

Requirements

• Knowledge of leading audio visual equipment manufacturers and control systems as well as architectural and cabling requirements.
• Ability to QC, maintain and operate audio visual equipment.
• An electrical or mechanical engineering degree, or on-the-job AV design and/or installation experience.
• Strong understanding of manufacturer configuration software
• Completion of Tech 1 training
• Must be able to regularly use & work safely on ladders at heights of 12-16’.
• Must be able to safely operate company owned and leased vehicles, or own on company time.
• Crawl, kneel, able to get off floor, without assistance.
• Able to read instructions, computer screen—may use corrective lenses.
• Climb stairs, walk without assistance, see, hear, and speak
• Able to work under tables, desks, racks, and other confined spaces without assistance.
• Able to operate power tools safely.

Nice To Haves

• Occasional overnight travel may be required.
• Perform other duties as required

Responsibilities

• Assist the design and installation department to install AV equipment
• Perform routine maintenance or service work on AV equipment
• Configure AV equipment with manufacturer software
• Direct installation team
• Take leadership role while on job site
• Provide training and development to junior technicians
• Ensure work is completed according to company standards
• Operate system control software
• Maintain contact with customers in a friendly professional manner
• Leave customer work site in a clean and orderly manner
• Always maintain a professional appearance on the job
• Not consume alcohol or use drugs on the job
• Respond to customer issues in a professional and timely manner
• Maintain proper record keeping and care of ITA owned assets/equipment
• Other duties as assigned

Benefits

• 401(k) Matching
• Health Insurance
• Vision Insurance
• Dental Insurance
• Health Savings Account
• Life Insurance
• Employee discount
• Paid Time Off
• Referral Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level