Design Director

Best Buy•Richfield, MN

4d•Hybrid

About The Position

The Design Director is a senior design leader responsible for defining and driving a holistic design strategy across visual identity, marketing campaigns, and cultural platforms. This role ensures consistency, scalability, and innovation across enterprise experiences while elevating the overall design quality of the brand. The role is both strategic and hands-on, requiring strong creative execution alongside leadership of a high-performing design team. The Design Director partners cross-functionally to align design systems, improve usability, and deliver cohesive, customer-centered experiences that drive brand relevance and business growth. This role is hybrid, which means you will be required to work on site Monday through Thursday at the Best Buy corporate office in Richfield, Minnesota. You can work virtually from home or another non‑Best Buy location on Friday. The recruiter or hiring manager will provide more details during the hiring process.

Requirements

10+ years of experience in design, with a strong focus on visual, digital, or brand design
8+ years of experience working with world-class brands or leading creative agencies
5+ years of leadership experience, including managing and developing teams
Proven portfolio showcasing high-quality, thoughtfully crafted work across platforms
Extensive expertise in digital design systems and omnichannel execution
Strong communication and stakeholder management skills

Nice To Haves

Experience working with AI-enabled design workflows and tools
Strong background in retail and/or enterprise-scale design systems
Experience operating in large, complex, matrixed organizations
Ability to connect design strategy to business outcomes and performance metrics
Exceptional collaboration skills with the ability to influence cross-functional partners
Bachelor’s degree in Design, related field (or equivalent experience)

Responsibilities

Define and evolve the brand’s visual language, ensuring clarity and consistency across all touchpoints
Establish scalable design standards and comprehensive style guides
Drive innovation in design execution across campaigns and enterprise platforms
Lead and develop a team of designers by providing clear direction, ongoing feedback, and growth opportunities while promoting a collaborative, creative, and high-performing environment
Drive the development and adoption of digital design systems across platforms
Ensure seamless omnichannel execution across digital, social, and physical experiences
Maintain a high bar for craftsmanship and attention to detail
Implement and optimize design processes to improve efficiency and scalability
Champion best practices in design workflow, tools, and collaboration
Partner with marketing, product, technology, and business teams to ensure alignment
Advocate for design as a strategic function that enhances usability and customer experience
Influence stakeholders to drive cohesive, enterprise-wide solutions