Design & Delivery Engineer

Focus Financial Partners•St. Louis, MO

12d•$110,000 - $140,000

About The Position

The Design & Delivery Engineer is a senior technical individual contributor within Infrastructure Operations & Architecture (IO&A), reporting to the Director, Technology Architecture, Design & Delivery. The role designs, engineers, implements, and transitions infrastructure solutions that align with approved enterprise architecture standards, service portfolio strategies, cybersecurity requirements, and operational support expectations. As the primary technical delivery resource for infrastructure initiatives, the engineer works across domains including network, cloud, systems, identity, infrastructure protection, monitoring, storage, backup, databases, and related technology platforms. The role partners with Service Portfolio Architects, Service Delivery Managers, project teams, vendors, and Managed Services Partners to ensure solutions are designed, implemented, documented, transferred, and supported sustainably. When established service standards, reference architectures, or approved patterns are unavailable or insufficient, the engineer collaborates with architecture stakeholders to develop and document standards and design guidance. The role ensures operational readiness and a successful transition to steady-state support through structured hypercare, knowledge transfer, and support enablement. It also provides technical consultation during major incidents and service recovery, and independently delivers smaller infrastructure initiatives. The position’s purpose is to deliver secure, resilient, scalable, standards-aligned infrastructure that advances business outcomes while ensuring operational readiness, supportability, and long-term sustainability. The role translates architecture standards and service requirements into production-ready capabilities designed for reliability, lifecycle sustainability, and successful adoption by Technology Operations and Managed Services Partners.

Requirements

At least 5 years of progressive experience in infrastructure engineering, platform engineering, systems engineering, cloud engineering, network engineering, solution design, technology implementation, or related enterprise technology disciplines.
Demonstrated experience designing, implementing, and transitioning enterprise infrastructure solutions into production support environments.
Strong working knowledge of infrastructure domains such as network services, compute, storage, backup, cloud platforms, identity and access management, infrastructure protection, monitoring, databases, and related enterprise technologies.
Experience developing technical designs, implementation plans, operational-readiness artifacts, transition documentation, and support enablement materials.
Experience managing vendor-delivered engineering activities and reviewing technical statements of work, implementation proposals, and solution deliverables.
Strong understanding of ITSM concepts, including incident, change, problem, service transition, operational readiness, service acceptance, and knowledge management practices.
Ability to communicate complex technical concepts effectively with engineering and service management teams, vendors, leadership, and business stakeholders.
Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related discipline, or equivalent professional experience.

Nice To Haves

Experience delivering infrastructure solutions within a managed services operating model.
Experience participating in architecture reviews, technology governance, operational-readiness reviews, or production-readiness assessments.
Experience supporting enterprise technology modernization, including cloud adoption, platform consolidation, automation, resiliency improvements, and legacy technology retirement.
Experience coordinating hypercare, support transitions, operational handoffs, and Managed Services Partner enablement.
Familiarity with ServiceNow, Asana, Microsoft 365, Azure, Power BI, and related enterprise technology platforms.
Experience working across architecture, operations, cybersecurity, project delivery, and vendor organizations in a highly governed enterprise environment.
Ability to influence technical outcomes across teams without direct management authority while maintaining strong stakeholder relationships.

Responsibilities

Design, engineer, implement, and transition infrastructure solutions in alignment with architecture standards, service portfolio guidance, cybersecurity expectations, and operational support requirements.
Produce technical designs, build specifications, implementation plans, validation procedures, and deployment documentation.
Ensure solutions are scalable, resilient, recoverable, supportable, and aligned with enterprise technology strategy.
Participate in design reviews, architecture governance, and operational-readiness assessments throughout the solution lifecycle.
Apply approved standards, architectural patterns, reference designs, and technology governance requirements; collaborate with architecture stakeholders to develop new guidance when gaps exist.
Contribute implementation knowledge, lessons learned, and engineering practices to architecture repositories and standards libraries.
Lead technical delivery activities for assigned infrastructure initiatives and coordinate implementation among vendors, delivery partners, project teams, and internal stakeholders.
Develop implementation sequencing, validation procedures, cutover plans, rollback strategies, and deployment schedules; document and communicate decisions, assumptions, dependencies, risks, and constraints.
Review partner statements of work, proposals, designs, engineering plans, and implementation approaches for alignment with FFP standards and operational requirements; establish acceptance criteria and validate delivered solutions.
Work with Service Delivery Managers to identify operational requirements and ensure monitoring, alerting, runbooks, escalation procedures, support documentation, access, recovery procedures, and controls are defined before production deployment.
Participate in operational-readiness reviews, service acceptance, and production-support planning, ensuring solutions meet IO&A support thresholds.
Coordinate hypercare after major deployments, platform introductions, migrations, and significant technology changes; monitor stabilization and help resolve post-implementation issues.
Develop and deliver knowledge-transfer sessions, operational documentation, support procedures, and training materials for Service Delivery Managers and Managed Services Partners.
Provide senior technical support during critical incidents, service disruptions, escalations, and outages; contribute to root-cause analysis, corrective actions, and service improvements.
Independently manage smaller infrastructure initiatives, including implementation planning, stakeholder coordination, task and risk tracking, documentation, and delivery communications.
Maintain architecture diagrams, engineering documents, implementation records, configuration standards, readiness checklists, transition plans, knowledge-transfer materials, and technical decision records.
Provide leadership-ready status updates, deployment summaries, implementation risks, and delivery recommendations.