Design Coordinator
Acton ADU•Campbell, CA
•Hybrid
About The Position
Acton ADU is a design-build company with over 35 years of experience helping California homeowners enhance their properties by building Accessory Dwelling Units (ADUs). The company is expanding across California and is seeking a Design Coordinator to join their growing team. Acton ADU emphasizes a "no surprises" approach, achieved through thoughtful procedures and a commitment to quality.
Requirements
- Ten-out-of-ten emotional intelligence: ability to read customers, build trust quickly, and transform frustrated homeowners into confident ones.
- Exceptional reliability: prompt, consistent, and follows through on commitments.
- Talent for under-promising and over-delivering, with self-awareness of bandwidth.
- Ability to manage large volumes of detail and multiple concurrent projects without errors.
- Strong interior design skills, with a keen eye for materials, finishes, and cost-effective selections.
- Proficiency in Revit.
- Regular, confident use of BlueBeam and other graphics-based programs.
- Comfort and adaptability with new software.
- Highly organized, with the ability to track granular selections and technical details across many active projects.
- Collaborative, team-first mindset combined with a scrappy, growth-oriented drive.
- A proactive approach to problem-solving, bringing solutions to conversations.
- Genuine excitement about AI and technology, and eagerness to adopt new tools.
- Positive energy that uplifts colleagues; a solution-oriented attitude.
- Desire to grow into increased responsibility as the company scales.
- Excitement to help build a design team from the ground up.
- Proactive communication, not waiting to be asked for status updates.
Nice To Haves
- Familiarity with BuilderTrend.
Responsibilities
- Serve as the primary customer-facing design liaison after a customer signs, leading handoff meetings and outlining the design process, schedule, and next steps.
- Guide homeowners through interior and exterior finish selections for build-ready projects and create custom design packages for fully custom builds.
- Maintain proactive, at-minimum-weekly communication with active customers, increasing frequency during high-touch periods like onboarding and survey scheduling.
- Set clear decision deadlines, send timely reminders, and communicate risks associated with delayed decisions.
- Develop and maintain a customer-facing visual design presentation and an internal Design Coordination Summary (FFE) spreadsheet detailing selections and technical specifications for Production.
- Create itemized material order carts (e.g., Build.com/Ferguson, Wayfair) with correct model numbers and finishes, and transition them to Project Management.
- Lead weekly check-ins with Project Management and conduct mid-week alignment meetings with the broader PM team to ensure a smooth design-to-production handoff.
- Coordinate directly with survey consultants, electrical consultants, plumbing consultants, cabinet vendors, and other suppliers regarding timelines, quotes, and specifications.
- Own and continuously improve tools that enable role scalability, including reusable templates, email workflows, and the Acton Selections Finish Catalog.
- Propose and implement AI and new technologies to enhance the speed, intelligence, and customer experience of the design-to-build process.
Benefits
- Opportunity to grow with a company expanding across California.
- Build careers with intention, candor, and quality.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
