Design and UX Senior Manager

Stride, Inc.•US - VA - Remote, VA

1d•$93,329 - $130,000•Remote

About The Position

The Senior Manager of UX Design applies a user-centered design methodology to design successful solutions for education-related applications that support business goals and user needs, while leading a team of UX Designers. As part of an agile team, the Senior Manager, UX Design initiates user research; translates user goals and requirements into interactive user experiences for desktop and mobile devices via concepts, wireframes, and prototypes; reviews the implementation; and provides recommendations based on usability testing results. The Senior Manager, UX Design acts as the lead on a scrum team, supervises designers, and determines schedules for deliverables. The Senior Manager, UX Design will work with Principal and Senior UX Designers, Product Owners, and Developers on the UX design of complex applications and should be creative and technically adept, an effective people leader, highly collaborative yet also able to work independently, detail-oriented, self-motivated, and passionate about improving educational experiences for users.

Requirements

Bachelor’s degree in user experience design, human-computer interaction, product design, or related field AND Five (5) years of experience in planning and executing successful web applications OR Equivalent combination of education and experience
Solid understanding of user-centered design principles.
Experience solving complex design problems for Web interactions or software solutions.
Solid understanding of innovative graphical user interface design, information design, and interactive design.
Ability to craft visual representations of large systems, complex relationships, data and task flows.
Experience with Agile/Scrum and responsive design or mobile applications.
Excellent written, oral and diagrammatic communication skills.
Adept with relevant design and information flow software, such as Sketch or Axure.
Ability to clear required background check

Nice To Haves

Experience designing for accessibility (WCAG 2.0).
HTML and CSS coding experience.
Experience working with geographically-dispersed teams.

Responsibilities

Understand and articulate the product vision, problem definition, and opportunity.
Plan and conduct user interviews and data collection, and synthesize findings to ground design decisions in evidence.
Develop process maps, user and data flows, and use cases to frame problems and make complex systems legible before solutioning.
Employ user-centered methodology to design functionality that accommodates user needs and meets the standards of navigation, layout, and labeling.
Collaborate with multidisciplinary teams in prioritizing functional requirements and developing design solution approach.
Communicate solution approach through development of mock-ups, user and data flows, use cases, wireframes and interactive prototypes, and specifications.
Identify and develop new patterns as needed.
Provide light front-end development support and collaborate closely with developers to ensure designs are feasibly and faithfully built (familiarity with HTML/CSS and component-based UI).
Communicate with colleagues and management to ensure product remains true to stated goals of functional design throughout development of product.
Initiate and incorporate feedback from usability testing of designs.
Understand and incorporate design principles and accessibility and mobile-friendly/responsive guidelines into product designs.
Contribute to continuous improvement of the scrum team, agile processes, and the User Experience community at K12 and proactively support knowledge-sharing within and outside the UX team.
Lead team of UX Designers and occasional flex contributors.
Provide guidance on design craft, research practice, and quality standards; set goals, conduct performance reviews, and support career development.
Work closely with Product, Engineering, IT Managers, and senior executives to align UX initiatives with organizational objectives.
Ensure that design solutions adhere to governance and compliance requirements, including student data privacy.
Act as the Lead UX Designer on a Scrum team.
Partner with product owners to understand the vision and business value for the feature or project.
Participate in planning sessions to develop and maintain the feature or product roadmap.
Understand the product backlog and user story prioritization in order to conduct and incorporate user research and deliver designs before implementation.
Collaborate with cross-functional teams comprised of product management, UX Designers, Visual Designers, Developers, Testers, and other subject matter experts to understand information needs and functionality requirements, dependencies and impacts, and facilitate user story development and design.
Ensure delivery of artifacts as agreed to by the team including flow diagrams, conceptual designs, wireframes, interactive prototypes, visual designs, and specifications that adhere to accessibility and mobile-ready guidelines.
Review implementation for adherence to designs and style guide.
Participate in daily standups and take the initiative to prepare for and organize other necessary meetings such as design reviews.
Directly supervise 6-12 Full-time Equivalent (FTE) regular employees and/or contractors.
Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.