Design and Applications Engineer

ITW • Appleton, WI

22h

About The Position

The Design and Applications Engineer uses in-depth knowledge of the company’s technical products and services to communicate effectively with customers and support sales of weld environmental solutions. The role listens to customer needs, analyzes product features, and provides tailored support to ensure seamless transactions, enhance the product experience, and build long-lasting customer partnerships. The position works cross-functionally within the division to meet customer needs.

The role collaborates with the sales team and customers to define requirements, reviews facility and construction drawings, and develops system layouts and installation documentation for fume extraction systems. It also performs basic engineering calculations, coordinates with suppliers and project personnel, visits customer sites to verify requirements, gathers feedback, and identifies improvements for communication to stakeholders and leadership. Travel to customer sites for installations and other responsibilities may be required, up to 25%.

Requirements

• Minimum associate’s degree in engineering, marketing, business administration, or a related field.
• Strong communication, interpersonal, and customer service skills.
• Experience with AutoCAD and 3D solid modeling to create and modify drawings for customer installations and custom applications.
• Ability to create complete system layouts, ductwork drawings, and installation documentation.
• Ability to communicate technical information to customers who may not be familiar with the product.
• Excellent technical and problem-solving skills.
• Ability to design, balance, and analyze fume collection systems.
• Ability to read and interpret architectural, mechanical, and construction drawings.
• Good leadership and teamwork skills.
• Ability to travel up to 25% for customer sites, installations, and other responsibilities.

Nice To Haves

• Knowledge of weld fume regulations and associations, including ACGIH, OSHA, and NIOSH.
• Prior experience in sales or customer relationship management roles.

Responsibilities

• Collaborate with the sales team and customers to understand customer requirements.
• Review architectural, mechanical, and facility drawings to ensure proper integration of fume extraction systems.
• Create system layouts, ductwork routing drawings, installation drawings, and equipment placement drawings using AutoCAD or similar CAD software.
• Perform basic engineering calculations related to airflow, duct sizing, pressure losses, and system performance.
• Work with suppliers to communicate lead times and identify solutions.
• Conduct site visits to gather field measurements and verify installation requirements.
• Collaborate with the project coordinator and installers in the order fulfillment process.
• Solicit and document client feedback, evaluate the data, and use it to create new strategies.
• Identify areas for improvement and communicate issues to key stakeholders, including leadership.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree