Design and Applications Engineer

ITW•Appleton, WI

About The Position

The Design and Applications Engineer uses in-depth knowledge of the company’s technical products and services to communicate with customers and support sales of weld environmental solutions. The role listens to customers, analyzes product features, and provides tailored support to meet customer needs, ensure smooth transactions, improve the product experience, and build lasting partnerships. The engineer works cross-functionally within the division and collaborates with sales, suppliers, project coordinators, and installers. The position develops and modifies system layouts and installation documentation, reviews customer drawings, performs basic engineering calculations, and visits customer sites to verify measurements and installation requirements. It also gathers and evaluates client feedback, identifies improvement opportunities, and communicates issues to stakeholders, including leadership. Travel to customer sites for installation-related work and other responsibilities may be required, up to 25%.

Requirements

Associate’s degree or higher in engineering, marketing, business administration, or a related field.
Strong communication, interpersonal, and customer service skills.
Experience with AutoCAD and 3D solid modeling to create and modify drawings for customer installations and custom applications.
Ability to create complete system layouts, ductwork drawings, and installation documentation.
Ability to communicate technical information to customers who may not be familiar with the product.
Excellent technical and problem-solving skills.
Ability to design, balance, and analyze fume collection systems.
Ability to read and interpret architectural, mechanical, and construction drawings.
Good leadership and teamwork skills.

Nice To Haves

Knowledge of weld fume regulations and associations, including ACGIH, OSHA, and NIOSH.
Prior experience in sales or customer relationship management roles.

Responsibilities

Collaborate with the sales team and customers to understand customer requirements.
Review architectural, mechanical, and facility drawings to ensure proper integration of fume extraction systems.
Create system layouts, ductwork routing drawings, installation drawings, and equipment placement drawings using AutoCAD or similar CAD software.
Perform basic engineering calculations related to airflow, duct sizing, pressure losses, and system performance.
Work with suppliers to communicate lead times and identify solutions.
Conduct site visits to gather field measurements and verify installation requirements.
Collaborate with the project coordinator and installers in the order fulfillment process.
Solicit and document client feedback, evaluate the data, and use it to create new strategies.
Identify areas for improvement and communicate issues to key stakeholders, including leadership.
Travel to customer sites for installs and other responsibilities, up to 25%.