Deputy Regional Director of Security Operations

Securitas•Bellevue, WA

2d•Remote

About The Position

The Deputy Regional Director of Security Operations (Deputy RDSO) supports the delivery of a large-scale, 24/7 physical security operations program for a multinational datacenter client across the AMER region. This role serves as a regional execution leader, working in close partnership with Regional Director(s) of Security Operations (RDSOs) to drive consistent, compliant, and high-performing operations. With responsibility across assigned site portfolios, sub-regions, or functional areas, the Deputy RDSO helps translate strategic direction into operational execution. While the RDSO retains full regional accountability, this role focuses on driving performance, reinforcing standards, and identifying risks across the field. It operates in a highly collaborative, fast-paced environment and requires strong judgment, adaptability, and the ability to manage complexity across multiple teams and stakeholders.

Requirements

Bachelor’s degree in business, security, or a related field.
8+ years of progressive leadership experience in physical security or account management, including experience leading teams.
Experience supporting multi-site or regional operations in a 24/7 environment is strongly preferred.
Strong communication skills.
Sound judgment in high-pressure situations.
A process-driven approach.
Ability to travel approximately 50% of the time.
Valid passport.
Ability to work nights and weekends to support high priority events and off-hours incidents.
Reliable means of communication.
Reliable means of transportation (public or private) to get to/from work.
Legal right to work in the country where the position is located.
Ability to speak, read and write in English proficiently.
Maintain composure under pressure while interacting with clients, authorities, executives, and staff.
Ability to work independently without direct supervision.
Ability to manage multiple tasks simultaneously.

Nice To Haves

Experience supporting multi-site or regional operations in a 24/7 environment.

Responsibilities

Partner with Regional Director(s) of Security Operations to help deliver consistent, high-performing security operations across assigned areas within the AMER region.
Work closely with Regional Security Managers (RSMs), site leaders, and internal partners to ensure operations align with client expectations, program standards, and contractual requirements.
Communicate directly and regularly with the client and execute client-driven tasks.
Drive the day-to-day execution of regional security operations, supporting and guiding RSMs and site leadership to maintain strong performance across guarding operations, safety, and service delivery.
Drive and support adherence to SOPs, KPIs, SLAs, and compliance standards, while ensuring operational consistency across sites.
Review operational data and performance metrics to identify trends, risks, and gaps, and escalate issues with clear, actionable recommendations.
Play a key role in site stabilization efforts, new site launches, transitions, and overall operational readiness across the region.
Support regional initiatives and continuous improvement efforts, helping strengthen processes, improve execution, and drive consistency across teams.
Participate in incident response and escalation management as needed.
Contribute to executive-ready reporting, dashboards, and client communications.
Support after-hours operations during critical events.