Deputy Program Manager

Empower AI Inc. • , DC

9d • Onsite

About The Position

Empower AI is seeking a Deputy Program Manager (DPM) for an exciting opportunity at the Department of State. The DPM will lead and be accountable to the Program Manager for the overall program. This role involves leading the Program Management Office (PMO) to ensure the management of operations and completion of required deliverables to support the customer’s mission of providing IT services to DoS users enterprise-wide. The DPM will provide a variety of multi-disciplined management services to support the overall program, various customer Portfolio, and associated Product Teams. Responsibilities include providing, maintaining, and supporting common tools and processes for project tracking and management, employing comprehensive management functions for a systematic approach to IT project management, and coordinating with assigned Government representatives for project execution and documentation. The DPM will also facilitate collaboration sessions between Enterprise Operations and Product Teams, support data sharing and electronic transfer initiatives with interagency partners, manage and process data from the USCIS CLAIMS system, and represent DoS’s technical and subject matter interests on relevant interagency calls.

Requirements

• 12+ years of experience
• Bachelor's in IT or related field
• PMP Certification
• Top Secret Security Clearance

Nice To Haves

• ITIL 4 Foundation Certification
• Comp TIA Sec + Certification

Responsibilities

• Lead and be accountable to the Program Manager for the overall Program.
• Lead the Program Management Office (PMO) to ensure management of operations and completion of required deliverables to support the customer’s mission to provide IT services to DoS users enterprise wide.
• Provide a variety of multi-disciplined management services to support the overall program, various customer Portfolio and associated Product Teams.
• Provide, maintain, and support common tools and processes that enable the Government to track and manage individual projects.
• Employ comprehensive management functions to ensure a systematic approach to IT project management, coordinating with assigned Government representatives for project execution and documentation.
• Facilitate regular collaboration sessions between Enterprise Operations and Product Teams to align operational requirements, deployment timelines, and priorities.
• Support data sharing and electronic transfer initiatives with interagency partners, including the Department of Homeland Security (DHS), Department of Justice (DOJ), Department of War (DoW), and other agencies.
• Manage and process data from the United States Citizenship and Immigration Services (USCIS) Computer Linked Application Information Management System (CLAIMS) and other approved electronic means.
• Represent DoS’s technical and subject matter interests on relevant interagency calls.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager