Deputy PM / Operations Lead

Artemis Arc

5h • Remote

About The Position

Artemis ARC is seeking a Deputy Program Manager / Operations Lead to support the execution of a large, complex federal healthcare program focused on advancing telehealth capabilities and digital health solutions for the Veterans Health Administration. This role works closely with the Program Manager, coordinating day-to-day operations across initiatives that enhance access to care, improve clinical workflows, and expand virtual health services for Veterans nationwide. The Deputy PM acts as a key integrator across technical, clinical, and operational teams, translating VHA priorities into actionable plans while maintaining visibility into program performance, risks, and dependencies within a highly regulated federal environment.

Requirements

• 10+ years of relevant experience supporting program or project management efforts in a federal environment, preferably within healthcare or health IT programs
• Bachelor’s degree in Business Administration, Healthcare Administration, Public Health, Engineering, or a related field
• Demonstrated experience supporting large, complex programs for federal clients such as the Department of Veterans Affairs (VA), Department of Defense (DoD), or other federal health agencies
• Proven ability to manage day-to-day program operations, including tracking deliverables, schedules, and performance metrics across multiple workstreams
• Experience coordinating cross-functional teams, including technical, clinical, and operational stakeholders
• Familiarity with telehealth, healthcare delivery systems, or health information technology (health IT) initiatives
• Knowledge of federal program management practices, including risk management, quality assurance, and performance monitoring
• Strong organizational and analytical skills, with the ability to manage competing priorities in a fast-paced environment
• Excellent written and verbal communication skills, including experience briefing senior leadership and government stakeholders
• Experience developing and maintaining program documentation, reports, and standard operating procedures (SOPs)
• Proficiency with project management tools (e.g., Microsoft Project, Jira, Smartsheet) and Microsoft Office Suite
• Ability to obtain and maintain a Public Trust clearance (or active clearance preferred)

Nice To Haves

• Prior experience supporting the Department of Veterans Affairs (VA), particularly within telehealth, digital health, or Healthcare Technology Management (HTM) initiatives
• Project Management Professional (PMP), PgMP, or other relevant certification
• Experience supporting enterprise-wide technology deployments across distributed healthcare systems (e.g., multi-site hospital networks or VISNs)
• Familiarity with VA programs, governance structures, and acquisition processes
• Experience supporting telehealth programs such as TeleCritical Care, remote monitoring, or virtual care delivery models
• Knowledge of federal cybersecurity and compliance frameworks (e.g., RMF, FISMA, NIST)
• Experience with performance analytics, dashboarding, and data-driven decision-making to support program outcomes
• Demonstrated experience leading or supporting process improvement initiatives (e.g., Lean, Six Sigma)
• Experience supporting contract management, staffing coordination, or subcontractor oversight
• Strong stakeholder engagement experience, including facilitating executive-level meetings and cross-organizational collaboration
• Experience working in a matrixed organization or managing geographically dispersed teams

Responsibilities

• Overseeing program operations
• Tracking deliverables and milestones tied to telehealth and health IT deployments
• Supporting enterprise-wide implementation efforts across VHA medical centers and partner sites
• Facilitating communication among government stakeholders, clinicians, and technical teams
• Supporting workforce coordination
• Ensuring consistency in processes, documentation, and reporting
• Monitoring program performance
• Supporting risk management and quality assurance activities
• Driving continuous improvement initiatives aligned with VHA mission outcomes

What This Job Offers

• Job Type: Full-time
• Career Level: Manager