Deputy Manager
Tenpin•Peterborough, NH
•Onsite
About The Position
Tenpin is opening a new family entertainment centre at Queensgate Shopping Centre in Peterborough in December 2026. The Deputy Manager will help create an enjoyable, customer-focused environment for customers and staff while supporting company objectives. The role supports the General Manager with daily operations, team development, and driving sales and profits. The position also offers opportunities for career progression.
Requirements
- At least 1 year of management experience in leisure, hospitality, or retail.
- Passion for providing exceptional customer service.
- Experience leading and developing large teams.
- Determined, enthusiastic, and patient.
- Ambitious and eager to progress.
Responsibilities
- Manage the centre’s daily operations.
- Create a customer-focused culture.
- Lead by example to encourage effective teamwork.
- Deputise for the General Manager and support the achievement of targets and KPIs.
- Ensure compliance with company policies and procedures.
Benefits
- Industry-leading bonus scheme.
- 33 days of holiday, including Bank Holidays.
- Enhanced maternity, paternity, and adoption leave.
- Retailer discounts and access to Best Doctors through Tenpin Treats.
- Free bowling for family and friends.
- Free food when working 6 or more hours.
- Medicash.
- Employee Assistance Programme.
- Free counselling.
- Life assurance of 4 times annual salary.
- Birthday off.
- Long Service Awards.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
