REVELxp - Deputy General Manager, Stanford University

REVELxp•Stanford, CA

2d•Hybrid

About The Position

REVELxp is a premier sports hospitality company that partners with college and professional teams, as well as major sporting events, to deliver exceptional fan experiences. These experiences include full-service tailgates, premium hospitality events, and exclusive ticket packages. In addition to managing fan experience offerings, REVELxp provides comprehensive hospitality solutions to its partners, encompassing event staffing, event management, premium hospitality management, and venue installations. The company is experiencing rapid growth and is seeking goal-oriented, purpose-driven, high-energy individuals to join its team. REVELxp aims to redefine game day by creating memory-making experiences that enhance fan passion, drive attendance, and foster loyalty for sports and entertainment brands globally. The company believes in the community-building power of sports and strives to amplify the social experience around game days. REVELxp offers diverse opportunities in hospitality, operations, and revenue generation within a fast-paced, enjoyable environment that fosters true partnerships with professional sports properties. The company is looking for innovative self-starters eager to contribute to reshaping fan experiences nationwide. REVELxp operates under core values of service, entrepreneurship, and joy.

Requirements

Degree in business administration or similar.
Strong interpersonal and communication skills.
Effective problem-solving abilities.
Attentive to details and good observation skills.
Ability to deliver constructive criticism in a positive manner.
Proficient in computer skills and basic math skills.
Ability to identify opportunities for improvement and provide coaching where necessary.
Strong organization, follow-up, with a high attention to detail.
A passion and ability to lead and serve others.
Ability to stand and walk for extended periods during events.
Ability to lift and carry items up to 50 pounds (e.g., event materials).
Ability to bend, stoop, and reach.
Manual dexterity to handle event materials and technology.
Ability to work in varied environmental conditions, including outdoor spaces.
Good visual acuity and attention to detail.
Ability to travel to event sites, including international, as needed.

Responsibilities

Manage daily operations and expand local business to achieve business goals and maximize profitability.
Oversee and implement specific objectives for a property or group of properties.
Build and maintain external relationships.
Act as a strong deputy in the absence of the General Manager.
Ensure company standards are upheld.
Exhibit self-motivation and strong management skills, ensuring seamless operations and meeting revenue targets.
Perform effectively in energetic, high-pressure environments and exhibit excellent problem-solving and decision-making abilities.
Oversee revenue-related activities (tailgates and event rentals), including developing and executing local sales strategies and prospecting new leads.
Actively participate in revenue generation, including outbound sales, inbound sales, in-person meetings, and community development initiatives.
Own and grow relationships with university partners across multiple departments and full-season buyers.
Determine details for areas of oversight to include in the guest communication plan for all tailgate and event rental clients to ensure client satisfaction.
Maintain intimate familiarity with all financial records and key performance metrics to provide actionable insights to leadership.
Manage Accounts Payable and Receivable for all accounts under purview, including constant tracking and reporting.
Negotiate and design event rental and tailgate special events.
Manage and improve current systems, including quality control, maintenance, inventory, process management, and document control.
Track and speak to a budget of expenses under oversight.
Act as the next in line to answer immediate questions or needs from partners or staff in the absence of the General Manager.
Embrace and promote positive improvements and company initiatives with a mindset of continuous improvement.
Ensure compliance with company-wide initiatives and processes/improvements.
Represent REVELXP by managing community relations with customers, university administration, and athletic departments.
Source and manage relationships with key vendors, including rental and food and beverage partners.
Oversee areas of oversight on game day to ensure customer and client satisfaction.
Make sound, quick problem-solving decisions.
Serve as an event lead in the absence of a general manager or event manager, overseeing all aspects of event day from open to close, including load-in, client support, vendor management, staff training, and load-out.
Visit and perform “tent touches” with tailgate guests to build and sustain relationships.
Resolve tailgate guest issues before, on, and after game day.