REVELxp - Deputy General Manager, Stanford University

Revel XP LLC•Stanford, CA

2d•$60,000 - $70,000

About The Position

REVELxp is a premier sports hospitality company that partners with college and professional teams and major sporting events to deliver exceptional fan experiences. We offer full-service tailgates, premium hospitality events, and exclusive ticket packages. In addition to managing fan experience offerings, we also provide comprehensive hospitality solutions to our team and event partners with event staffing, event management, premium hospitality management, and venue installations. We are growing rapidly and seek goal-oriented, purpose-driven, high-energy individuals. REVELxp was created to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands globally. We believe sports play a powerful, community-building role in society and aim to amplify the social experience around gameday. Our jobs offer countless ways to create memorable experiences in hospitality, operations, and revenue generation. We foster a fast-paced, fun environment that builds true partnerships with professional sports properties. The REVELXP team seeks innovative self-starters to reshape fan experiences nationwide. Our core values are service, entrepreneurship, and joy.

Requirements

Self-motivation
Strong management skills
Ability to perform effectively in energetic, high-pressure environments
Excellent problem-solving and decision-making abilities
Familiarity with financial records and key performance metrics
Experience managing Accounts Payable and Receivable
Experience negotiating and designing events
Experience managing systems (quality control, maintenance, inventory, process management, document control)
Ability to track and manage a budget of expenses
Experience managing community relations
Experience sourcing and managing vendor relationships
Ability to make sound, quick problem-solving decisions
Experience overseeing event day operations (load-in, client support, vendor management, staff training, load-out)
Experience building and sustaining customer relationships

Nice To Haves

Experience in sports hospitality
Experience working with college or professional sports teams
Experience with major sporting events

Responsibilities

Manage daily operations and expand local business to achieve business goals and maximize profitability.
Oversee and implement specific objectives for a property or group of properties.
Build and maintain external relationships.
Act as a strong deputy in the absence of the GM.
Ensure company standards are upheld.
Exhibit self-motivation and strong management skills, ensuring seamless operations and meeting revenue targets.
Perform effectively in energetic, high-pressure environments and exhibit excellent problem-solving and decision-making abilities.
Oversee revenue-related activities (tailgates and event rentals), including developing and executing local sales strategies and prospecting new leads.
Actively participate in revenue generation including outbound sales, inbound sales, in-person meetings, and community development initiatives.
Own and grow relationships with university partners across multiple departments and full-season buyers.
Determine details for areas of oversight to include in the guest communication plan for all tailgate and event rental clients to ensure client satisfaction.
Maintain intimate familiarity with all financial records and key performance metrics to provide actionable insights to leadership.
Manage Accounts Payable and Receivable for all accounts under purview, including constant tracking and reporting.
Negotiate and design event rental and tailgate special events.
Manage and improve current systems including quality control, maintenance, inventory, process management, and document control.
Track and speak to a budget of expenses under oversight.
Act as the next in line to answer immediate questions or needs from partners or staff in the absence of the General Manager.
Embrace and promote positive improvements and company initiatives with a mindset of continuous improvement.
Ensure compliance with company-wide initiatives and processes/improvements.
Represent REVELXP by managing community relations with customers, university administration, and athletic departments.
Source and manage relationships with key vendors, including rental and food and beverage partners.
Oversee areas of oversight on game day to ensure customer and client satisfaction.
Make sound, quick problem-solving decisions.
Serve as an event lead in the absence of a general manager or event manager, overseeing all aspects of event day from open to close, including load-in, client support, vendor management, staff training, and load-out.
Visit and perform “tent touches” with tailgate guests to build and sustain relationships.
Resolve tailgate guest issues before, on, and after game day.