Deputy Director, Operations

DZYNE Technologies • Portland, OR

4d • Onsite

About The Position

As the Deputy Director, Operations this position will be responsible for the management of specific Operations duties including overseeing and managing Production, Stores (Shipping, Receiving, Inv Management), site Security, Facilities, health and Safety, and Maintenance. In addition, this position will have responsibility for the CUAS Field Service Engineers (FSE) , Field Applications Engineers (FAE), demonstration and training planning / scheduling, management of the demo pool equipment assets, and supporting business development on customer visits.

Requirements

• 5+ years’ experience in various aspects of Operations management.
• Creating and managing detailed asset tracking/scheduling systems, including preventative maintenance as needed.
• Managing of personnel for supporting Business Development by conducting demo’s, customer visits, & training.
• Support engineering and Product management with validation testing, providing customer input/feedback, recommending upgrades/features, and performance improvements.
• Reco mmending and generating various KPI performance metric

Nice To Haves

• Data mining and generation within MS Excel.
• Communication skills through conducting Teams meetings, email dialog, presentation tools, and ability to present to executive management.
• Attention to details in reporting, metrics, tasks, etc.

Responsibilities

• Manage the various roles related to Operations including Production, Stores (Shipping, Receiving, Inv Management), Site Security, Facilities, and Maintenance.
• Manage the various roles related to conducting NPI validation with Product Management, demo pool schedule and assets, Application Engineering team, and Field Service Engineers.
• Coordinate personnel staffing including training, customer demos, acceptance testing/validation, and software testing/QA.
• Develop maintenance plans for systems and infrastructure including equipment, vehicles, trailers, generators, etc), and the ADP test facility (SageWorks).
• Manage the development of training materials for C-UAS / DefenseOS Operators and associated products.
• As required, coordinate, gather, test, validate and arrange transportation of equipment and assets for demos or trade shows.
• Help shape direction of technology by working with engineering to Identify areas of our software/hardware that need attention, refinement, updates, etc.
• Identify current and emerging technologies we may want to integrate as part of our layered solutions.
• Provide SME support for all facets of program/NPI execution.
• System installation execution, support and troubleshooting, execute customer on-site maintenance visits for evaluation and resolution as per contract agreements.

Benefits

• Comprehensive healthcare benefits package.
• Base dental, vision, life, accident, disability, and other core benefits are fully covered by DZYNE.
• Paid time off and paid holidays.
• 401 (k) plan with an employer match and immediate vesting.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree