Deputy Director of Property Management

Housing Authority of ShreveportShreveport, LA
$85,000 - $85,000Onsite

About The Position

The Housing Authority of the City of Shreveport (HACS) is seeking a highly qualified, experienced, and results-driven professional to serve as Deputy Director of Property Management. This executive-level position is responsible for assisting in the overall administration, leadership, and oversight of HACS public housing communities and property management operations.

Requirements

  • Minimum of five (5) years of progressively responsible executive or senior-level property management experience, preferably in public housing, affordable housing, or multi-family housing management.
  • Demonstrated leadership and supervisory experience.
  • Strong organizational, analytical, problem-solving, and decision-making skills.
  • Excellent written, verbal, and interpersonal communication skills.
  • Ability to manage multiple priorities and work effectively in a fast-paced environment.
  • Proficiency in property management software and Microsoft Office applications.
  • Valid driver’s license and ability to travel between HACS properties as required

Nice To Haves

  • Bachelor’s degree from an accredited college or university in Business Administration, Public Administration, Property Management, or a related field preferred.
  • Extensive knowledge of HUD Public Housing regulations, occupancy procedures, inspections, and compliance requirements preferred.

Responsibilities

  • Assist in directing and overseeing the operations of the Property Management Department for all assigned public housing communities.
  • Supervise, train, mentor, and evaluate property managers, assistant managers, and administrative staff.
  • Ensure compliance with HUD regulations, federal and state housing laws, agency policies, lease enforcement procedures, and occupancy requirements.
  • Monitor occupancy levels, vacancy turnaround times, rent collections, lease compliance, and overall property performance.
  • Oversee property inspections to ensure compliance with HUD Housing Quality Standards (HQS), REAC standards, and HACS operational requirements.
  • Coordinate with maintenance staff and contractors to ensure timely completion of work orders, preventive maintenance, modernization projects, and emergency repairs.
  • Participate in budget preparation, financial planning, capital improvement planning, and monitoring departmental expenditures.
  • Assist in developing scopes of work and operational plans for renovations, modernization efforts, and capital projects.
  • Prepare and review monthly, quarterly, and semi-annual operational reports related to occupancy, maintenance performance, inspections, and resident issues.
  • Respond to resident concerns, grievances, lease violations, and community issues in a professional and timely manner.
  • Conduct regular site visits and inspections of assigned developments to evaluate property conditions, staff performance, and resident satisfaction.
  • Support the implementation of strategic initiatives to improve operational efficiency, occupancy rates, customer service, and overall property performance.
  • Assist with emergency response efforts during and after regular business hours, including weather events, property emergencies, and resident crises.
  • Collaborate with other departments, community partners, and resident organizations to support housing stability and resident engagement initiatives.
  • Serve in the absence of the Director of Property Management, as assigned.
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