Deputy Director of Community Standards and Accountability

University of Pennsylvania•Philadelphia, PA

4d•$80,891 - $120,000•Onsite

About The Position

The University of Pennsylvania’s Center for Community Standards and Accountability (CSA) upholds the University’s Code of Student Conduct and academic integrity policies, providing a fair and consistent process for addressing allegations of student misconduct. CSA investigates and resolves cases involving both academic and non-academic misconduct by graduate and undergraduate students, and works to foster a campus culture of accountability, integrity, and respect. The Deputy Director of Community Standards and Accountability reports to the Executive Director of CSA and is responsible for the day-to-day supervision of CSA’s case management function, including direct oversight of three full-time Investigators/Associate Directors. The Deputy Director hires and performance manage these staff, collaborates with the Executive Director on performance appraisals and expectations, and serves on the department’s Leadership Team alongside the Executive Director and the Deputy Director of Restorative Practices at Penn (RP@P), helping to integrate restorative practices into the department’s broader approach to case resolution. The Deputy Director provides regular feedback and guidance to Investigators/Associate Directors on case handling and approves day-to-day case resolutions. The Deputy Director also directly investigates and resolves allegations of academic and other misconduct, interviewing accused students, complainants, and witnesses; manages case-related communications and documentation; and represents CSA at formal disciplinary hearings through case completion. The Deputy Director works closely with the Executive Director to identify, implement, and document internal protocols and procedures for case handling, collaborates on strategic outreach and communication efforts, and acts as Director of CSA in the Executive Director’s absence.

Requirements

Bachelor's and 5 to 7 years of experience or equivalent combination of education and experience is required; J.D. or other terminal degree preferred.
Significant progressively responsible experience in student conduct, academic integrity, investigations, or a related field required, including experience conducting investigations and supervising professional staff.
Demonstrated ability to manage sensitive, confidential matters with sound judgment and discretion.
Strong interviewing, analytical, and case management skills required.
Excellent oral and written communication skills required.
Experience with restorative practices strongly preferred.
A Cover Letter and Resume/CV are required to be considered for this position. Please upload your Cover Letter where it asks you to upload your Resume/CV; multiple documents are allowed.

Nice To Haves

J.D. or other terminal degree preferred.
Experience with restorative practices strongly preferred.

Responsibilities

Supervise the day-to-day case management efforts of the three Case Managers/Investigators, including hiring and performance management; collaborate with the Exec. Director on performance appraisals and setting expectations;
Provide feedback and evaluation to Case Managers/Investigators regarding case handling; provide advice on appropriate sanctions, educational outcomes, and other resolutions; approve day-to-day case resolutions.
Investigate allegations of academic and other misconduct by graduate and undergraduate students, including interviewing accused students, complainants, and witnesses;
Manage case-related communications, including drafting documents and representing the office at formal disciplinary hearings, to see cases through to completion;
Identify and implement appropriate internal protocols and procedures for case handling; document procedures and review on an ongoing basis;
Serve as part of the department's Leadership Team, working with the Exec. Director and Deputy Director of Restorative Practices at Penn to integrate restorative practices, and collaborate as part of a team to develop strategic outreach and communication efforts;
Act as Director of the Center for Community Standards and Accountability in the Director's absence;
Other duties and responsibilities as assigned

Benefits

excellent healthcare
tuition benefits for employees and their families
generous retirement benefits
a wide variety of professional development opportunities
supportive work and family benefits
a wealth of health and wellness programs and resources
comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits
flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars
tuition assistance here at Penn for employees, their spouse, and dependent children
tuition assistance at other institutions for dependent children
generous retirement plans
pre-tax or Roth basis retirement savings
wide variety of investment options through TIAA and Vanguard
substantial amount of time away from work
long-term care insurance
wellness and work-life resources
resources to help advance yourself personally and professionally
access to a wide range of University resources as well as cultural and recreational activities
free or discounted admission and memberships to Penn arts and cultural centers and museums
savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks
flexible work options
forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia
reimbursement for qualified expenses in connection with the legal adoption of an eligible child