Deputy Director of Business Services

City of Aurora•Norfolk, VA

1d•$128,265 - $160,331•Onsite

About The Position

The Deputy Director of Police Business Services is a member of the Police Chief’s executive staff and provides strategic leadership and executive oversight of the Police Business Services Division in support of the department’s mission and operations. This position serves as the Police Department’s principal financial advisor and is responsible for the administration and oversight of the Department’s $185 million budget, ensuring effective stewardship of public resources and alignment with departmental priorities. Additionally, the Deputy Director is responsible for executive oversight of four key operational areas: Administrative Services, Equipment & Facilities, Records & Support Services, and Property & Technical Services. The position leads more than 100 sworn and civilian personnel and is accountable for developing leaders, strengthening organizational performance, managing risk, and ensuring critical business functions effectively support the Police Department’s mission.

Requirements

Bachelor’s degree from an accredited college or university in finance, accounting, business administration, public administration, or a directly related field.
Ten (10) years of progressively responsible experience in financial management, budgeting, business administration, organizational operations, or a closely related field, including at least three (3) years in a supervisory role, senior management or executive leadership role preferred.
Experience managing complex organizations, significant budgets, and multidisciplinary teams is required.
Principles and practices of public administration, financial management, governmental budgeting and accounting, public policy, organizational planning, human resources management, and procurement.
Strategic planning, organizational management, process analysis, continuous improvement, and performance management.
Budget development, financial forecasting, fiscal analysis, internal controls, auditing, and financial reporting.
Federal, state, and local requirements governing public-sector financial management, purchasing, grants, and related administrative functions.
Leadership and management principles, including workforce planning, employee development, performance management, accountability, and organizational change.
Police Department operations, public safety administration, including the relationship between operational priorities, organizational resources, financial management, and policy development.
Information systems, data management, and technology applications supporting financial, operational, personnel, and administrative functions.
Executive leadership and judgment, strategic analysis, critical thinking, organizational change leadership, performance management and accountability, leadership development and succession planning, conflict resolution, and collaborative leadership in complex and sensitive organizational, financial, and operational matters.
Process analysis and improvement, including evaluating existing practices, identifying inefficiencies and risks, developing solutions, and implementing sustainable improvements.
Financial and operational analysis, including interpreting complex data and translating findings into actionable recommendations.
Research, benchmarking, and evaluation of emerging practices to identify opportunities for organizational improvement and innovation.
Executive-level oral and written communication, including the ability to explain complex financial, operational, and policy matters clearly to diverse audiences.
Presentation, facilitation, negotiation, and consensus-building skills.
Lead, plan, organize, direct, and evaluate complex departmental financial, administrative, and operational functions in alignment with the Police Department’s mission, strategic priorities, and available resources.
Analyze complex organizational, financial, operational, and administrative issues; identify root causes; evaluate alternatives; and develop and implement effective, sustainable solutions.
Evaluate and redesign processes, systems, and organizational practices to improve efficiency, effectiveness, service delivery, accountability, and compliance.
Develop, administer, and monitor operating and capital budgets; analyze financial trends and forecasts; and make recommendations regarding resource allocation and funding priorities.
Lead, supervise, develop, and hold employees accountable for performance, including establishing clear expectations, addressing performance deficiencies, resolving workplace issues, and supporting employee development.
Lead organizational change and implement new initiatives while effectively managing complex priorities, organizational resistance, and operational constraints.
Exercise sound judgment and make timely, well-reasoned decisions involving sensitive, complex, and high-impact matters.
Establish and maintain effective working relationships with employees, executive leadership, other City departments, elected officials, community stakeholders, and the public.
Maintain confidentiality and exercise sound judgment and discretion when handling sensitive and confidential personnel, financial, operational, legal, and law-enforcement information.

Nice To Haves

Three (3) years in a supervisory role, senior management or executive leadership role preferred.
Relevant professional certification in accounting, finance, public administration, project management, or a related field is preferred.
Master’s degree in finance, accounting, business administration, public administration, or directly related field.
Experience with governmental budgeting, appropriations, public-sector financial management, or legislative and/or governing-body processes is preferred.
Relevant professional certification in accounting, finance, public administration, project management, or a related field is preferred.

Responsibilities

Serve as a strategic advisor to the Chief of Police and Executive Staff on organizational priorities, operational risk, financial strategy, workforce planning, resource allocation, and long-term departmental sustainability.
Direct the development, preparation, justification, presentation, and management of the Department’s operating and capital budgets, monitor expenditures, analyze variances, and ensure compliance with applicable financial policies and requirements.
Exercise executive judgment and decision-making authority to resolve complex organizational issues, remove barriers to performance, coordinate across organizational boundaries, and advance the priorities of the Chief and Police Department.
Develop staffing, financial, and operational forecasts; evaluate emerging financial needs; identify potential funding sources; and advise executive leadership regarding funding priorities and the financial impact of existing, enhanced, and proposed programs.
Represent the Police Department in budget hearings and financial matters before City Council, the Citizen’s Budget Advisory Committee, and other governmental and community stakeholders.
Provide strategic leadership for the development, design, implementation, and evaluation of Department and Division initiatives; analyze, redesign, and improve business processes to enhance efficiency, effectiveness, accountability, and service delivery.
Identify and resolve complex organizational and operational issues, remove barriers to effective service delivery, facilitate decision-making and leadership approvals, and coordinate with Department leadership, other City departments, and external stakeholders.
Develop, review, revise, and approve departmental policies, procedures, and standard operating procedures to promote operational effectiveness, accountability, and compliance.
Provide executive oversight of critical functions that ensure continuity of Police Department operations, including public safety records, property and evidence, vehicle impound, equipment, grants, payroll, purchasing, contract negotiation, and related administrative services.
Oversee systems and processes for personnel actions, payroll, purchasing, system integration, and other administrative and operational activities, ensuring accuracy, efficiency, and compliance.
Lead, mentor, develop, and hold accountable sworn and civilian managers and employees while building a culture of high performance, collaboration, professional development, accountability, and continuous improvement.
Oversee workforce planning and personnel administration, including position creation and classification, development and maintenance of job descriptions, evaluation of salary recommendations, and recruitment and hiring of select civilian personnel.
Perform additional duties as assigned.