Deputy Director - Housing Authority Operations

City and County of San Francisco•San Francisco, CA

1d•Hybrid

About The Position

The Deputy Director of Housing Authority Operations is a key executive leadership role within the Mayor’s Office of Housing and Community Development (MOHCD), responsible for overseeing the full scope of Housing Authority operations for the City and County of San Francisco. Reporting directly to the Director of MOHCD and the San Francisco Housing Authority, this position provides strategic and operational leadership to ensure the effective, compliant, and equitable delivery of housing programs serving low-income households, including a Housing Choice Voucher (Section 8) program serving approximately 16,000 households. This position is one of five Deputy Directors reporting to the MOHCD Director and plays a critical role on the Department’s executive leadership team. The Deputy Director must work collaboratively across MOHCD divisions—including Housing, Community Development, Homeownership and Below Market Rate Programs, and Finance and Administration—to align programs, resources, and policy priorities. The role is central to advancing the City’s housing goals through strong cross-functional coordination, operational excellence, and a shared commitment to equity.

Requirements

Bachelor’s degree in Public Administration, Business Administration, Urban Planning, Social Policy, or a related field
7–10 years of progressively responsible experience in affordable housing, public administration, or a related field
Minimum of 5 years of senior leadership experience managing complex, large-scale programs or operations
Extensive knowledge of HUD programs and regulatory frameworks, particularly Housing Choice Voucher (Section 8)
Demonstrated experience leading large teams and overseeing multifaceted operational functions
Strong understanding of compliance, audits, and performance management in a public sector environment
Demonstrated commitment to racial equity, housing stability, and serving diverse communities
Excellent leadership, communication, and stakeholder management skills

Nice To Haves

Master’s degree in Public Administration, Urban Planning, or a related field
Experience working within a large public housing authority or comparable government agency
Familiarity with San Francisco housing policy, homelessness response systems, and supportive housing programs
Experience navigating complex political and community environments

Responsibilities

Provide executive oversight of Housing Authority operations, including the Housing Choice Voucher (Section 8) program, public housing initiatives, and related rental assistance programs
Ensure full compliance with U.S. Department of Housing and Urban Development (HUD) regulations, as well as applicable state and local requirements
Direct and coordinate daily operations, including program administration, occupancy, inspections, and participant services
Serve as a core member of MOHCD’s executive leadership team; collaborate with fellow Deputy Directors to align departmental strategy, policies, and resource allocation
Lead, mentor, and manage senior leadership and program staff; promote a culture of accountability, transparency, and equity
Partner with the Director to implement strategic priorities, policy initiatives, and organizational goals across MOHCD and the Housing Authority
Oversee program performance through data-driven management, audits, and reporting; lead corrective actions and continuous improvement efforts
Establish and refine policies, procedures, and internal controls to enhance operational efficiency and compliance
Collaborate with City departments, community-based organizations, and regional, state, and federal partners to align housing strategies and service delivery
Support development and oversight of operating budgets, funding allocations, and financial performance
Represent MOHCD and the Housing Authority in public forums, legislative settings, and intergovernmental meetings
Serve as acting lead for Housing Authority operations in the absence of the Director.