Deputy Court Clerk

City of Enid•Enid, OK

18h•Onsite

About The Position

The Deputy Court Clerk assists customers with court inquiries by telephone and at the service window. The role manages customer flow, answers questions about court appearances, trial dates, and fine payments, and prepares and processes municipal court cases and related paperwork. It also handles payments, surety bonds, court notices and summonses, parking tickets, records management, and the DigiTicket/Incode interface. The clerk maintains the confidentiality of court records, supports other departments as needed, and performs other duties as required. The position requires a high school diploma or GED and six months of related experience or an equivalent combination of education and experience. Additional related training is preferred. The regular schedule is an eight-hour shift, typically 8:00 a.m. to 5:00 p.m., Monday through Friday, with lunch and breaks coordinated with other office personnel. Work takes place in a well-lighted, heated or air-conditioned indoor office with adequate ventilation and moderate noise.

Requirements

High school diploma or GED and six months of related experience and/or training, or an equivalent combination of education and experience.
Keyboarding speed of 35 words per minute.
Knowledge of administrative and clerical procedures and systems, including word processing, file and records management, form design, and office procedures and terminology.
Knowledge of laws, legal codes, court procedures, precedents, and government regulations.
Proficient personal computer skills, including electronic mail, record-keeping, and routine database activity.
Knowledge of customer and personal service principles and processes.
Knowledge of English language structure and content, including word meanings and spelling, composition, and grammar.
Knowledge of municipal ordinances, state procedures, and Oklahoma State law.
Ability to maintain confidentiality and use the court computer system.
Ability to handle multiple tasks simultaneously with accuracy and attention to detail.
Excellent communication and public relations abilities.
Strong typing and computer application skills.
Ability to assist and support others.
Ability to operate a telephone, PC, copier, and other basic business machines.
Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively to customers one-on-one and in small groups.
Ability to follow detailed but uncomplicated written or oral instructions and resolve problems involving a few variables in standardized situations.
Ability to perform arithmetic with whole numbers, common fractions, and decimals, compute rates, ratios, and percentages, and interpret bar graphs.
Subject to a pre-employment drug screen and criminal background check.

Nice To Haves

Additional related training is preferred.

Responsibilities

Manage customer flow at the front service window and answer telephone inquiries.
Answer inquiries about court appearances, trial dates, and payment of fines.
Prepare municipal court cases and paperwork, including incident reports, witness statements, and accident reports.
Print case jackets, records, and receipts, and manage paper and computer files.
Issue court notices and summonses.
Receive and process cash, check, and credit card payments; apply payments to the proper accounts and balance receipts against records.
Receive and process surety bonds and cash payments.
Scan and archive cases and records, and shred documents.
Manage the DigiTicket/Incode interface, including importing DigiTickets, transferring them to the prosecutor and case file, and uploading accident reports, incident reports, and witness statements.
Process parking tickets.
Maintain confidentiality of records, including private health information.
Provide assistance to other departments as needed.
Perform other duties as required.