Deputy Court Clerk II

City of Arlington

15h • Onsite

About The Position

Under general supervision, provides customer service to the public by processing payments for citations, fines, fees, and court costs, sets court dates, processes bonds, and answers the telephone, etc. This role involves handling inquiries, processing payments, managing court dockets, and providing courtroom assistance.

Requirements

• Knowledge of modern office methods, and equipment.
• Knowledge of common computer business software systems case management systems, and other business software such as Microsoft Office.
• Knowledge of cash handling, posting, reconciliation and basic arithmetic calculations.
• Skill in communicating clearly both orally and in writing with internal and external stakeholders utilizing tact and diplomacy.
• Skill in managing multiple tasks.
• Skill in interpersonal relationships using tact, patience, and courtesy with internal and external stakeholders.
• Ability to perform a variety of physical skills including but not limited to filing, holding, lifting up to 50 pounds, seeing, sitting, sorting, squatting, standing, stooping, typing, walking, and writing.
• Ability to maintain confidential and sensitive material and data pursuant to State Law.
• Ability to remain professional and composed during stressful or sensitive circumstances.
• Ability to interpret court documents and understand legal terminology.
• Ability to follow instructions and apply detailed procedures to assignments.
• Ability to enter and keep accurate records.
• Ability to organize, prioritize and manage time adequately to accomplish work assignments.
• Obtain Level 1 Certification from Texas Court Clerks Certification Program within 18 months of employment.
• Must maintain Certification throughout employment.
• High school diploma or equivalent required.
• Two years’ experience in customer service, cashiering, or general office work.
• Any equivalent combination of education and experience may be substituted for above.

Nice To Haves

• Bilingual preferred (Spanish/Vietnamese)

Responsibilities

• Provides customer service at the Court Clerk’s window and handles online inquiries by informing clients of the fine amounts, processes dismissals, schedules court dates, and manages requests for driving safety courses and deferred disposition.
• Collects court cost, fines, fees, and bond payments, reconciles all transactions from the cashier window, and accurately posts payments to citations in accordance with established policies and procedures.
• Processes phone, internet and mail requests for driver safety course, deferred disposition, payment of fines, attorney requests, and bond processing.
• Monitors and maintains control of court dockets to prevent overload, issues jury summons, monitors jurors, notifies defendants and attorneys of cases statues and issues witness notifications.
• Updates statuses and processes case flow in court case management and scans documents into imaging systems.
• Opens and distributes mail to the appropriate personnel as well as transcribing data from source material to be keyed into the case management system.
• Assists in the process of issuing warrants for arrests on Class C Misdemeanor cases.
• Processes incoming motions, discoveries, expunctions, and appeals.
• Accurately applies payments, daily balances cash drawers, and prepares deposits of considerable amounts of money daily.
• Provides courtroom assistance during hearings and trials, generates complaints, prepares summons, subpoenas, and processes appropriate paperwork for court dockets.
• Performs court collections duties including but not limited to: Processing extensions as prescribed by the Presiding Judge, Providing past due notifications to defendants by email, mail, and phone, Collecting financial assessment forms, Setting defendants on appropriate court dockets as required.
• Reviews cases with bonds to determine monies needs to be applied or reviewed for refund.
• Reviews documents presented to the court for authenticity, accuracy and appropriate judicial action.
• Monitors cases for compliance, processes cases in accordance with legal requirements, and prepares applicable documentation for judges and prosecutors.
• Processes Time Served that has been granted by the Judge.
• Enters traffic, parking and criminal misdemeanor cases into computer system.
• Reviews and proofreads court documents accurately.
• Follows established standard operating procedures and/or polices.

Benefits

• Criminal background check
• Physical and Human Performance Evaluation (HPE)
• Equal Opportunity Employer
• Reasonable accommodations upon request for qualified individuals with disabilities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED