Deputy County Clerk II - COUNTY CLERK

Sedgwick County•Wichita, KS

3d•Onsite

About The Position

This position provides customer service to citizens and internal/external departments, answering questions of basic to moderate complexity regarding real property as recorded in existing transfer records databases and on the existing tax roll. The role involves updating the transfer records database using Record Management Systems (Clerk RMS) based on documents recorded with the Register of Deeds and received from the Court System, ensuring accuracy for property history. Responsibilities include preparing and processing transfer reports and court documents, updating the Clerk RMS transfer record database for property splits, and researching/reconciling discrepancies in transfer record databases by tracing property history. The role also involves assisting customers with public access resources, demonstrating research processes, and explaining the functionality of various systems like the Transfer Book, Historical Records SQL Database, GIS system, and Aumentum.

Requirements

High school diploma, GED or equivalent.
Use of Microsoft Office

Nice To Haves

Associate’s Degree from an accredited college or university.
One to two years customer service experience.
Ability to read and understand legal descriptions.

Responsibilities

Provide customer service to citizens along with internal and external departments.
Answer questions of basic to moderate complexity pertaining to real property as recorded in existing transfer records databases and as listed on existing tax roll.
Update transfer records database utilizing Record Management Systems (Clerk RMS) according to documents recorded with the Register of Deeds and received from Court System.
Prepare transfer report and court documents by reviewing each document and using critical thinking skills to determine whether document meets criteria to be processed.
Process transfer report pages and court documents by using Aumentum tax system to locate and verify real property parcel information based off of included legal descriptions.
Accurately and efficiently update parcel information into Clerk RMS transfer record database.
Update Clerk RMS transfer record database for documents containing splits with parcel information received from coworkers.
Work with internal and external departments to research and reconcile any changes, questions, or inequities found in transfer record databases by tracing property history.
Direct citizen inquiries to appropriate department.
Answer basic to moderate questions from property owners, title companies & agents pertaining to real property as recorded in existing transfer records databases and as listed on existing tax roll.
Direct citizen’s request via email, walk in, phone calls and/or inter departments of the Sedgwick County Courthouse.
Research ownership through Register of Deeds (ROD), Clerk RMS using manual & electronic transfer books, ROD/RMS, Full Court System/Legacy records system.
Match ownership, verify. Update tax roll utilizing Aumentum including transfers of real property ownership.
Contact title companies, attorneys & individual taxpayers to ensure clear title/accurate information is reflected on tax roll.
Locate real property via Geographic Information System (GIS) web portal or quarter section map and original plat documents.
Demonstrate Transfer Book research processes/techniques to citizens wanting to research property information.
Explain Historical Records SQL Database uses/functionality to citizens wanting to research property information.
Elaborate on differences/limitations between transfer books and SQL database.
Describe GIS system to citizens wanting to research property information.
Illustrate Aumentum uses/functionality to citizens wanting to research property information.