Deputy Commissioner for Policy and External Affairs
About The Position
The New York City Taxi and Limousine Commission (TLC) regulates New York City’s for-hire transportation sector, including taxis, app-based services, black cars, limousines, livery vehicles, commuter vans, and paratransit vehicles. The agency oversees approximately 180,000 licensed drivers, 1,000 businesses, and 115,000 vehicles, and is focused on driver and passenger dignity, corporate accountability, and a transportation system that works together. The Deputy Commissioner for Policy and External Affairs will serve as TLC’s policy leader and shape the agency’s policy strategy on labor, technology, and transit. Reporting to the Commissioner, the Deputy Commissioner will oversee the Policy Research, Data Analytics & Engineering, and Community Affairs teams. The position calls for a leader able to use and explain technical analyses of large datasets to audiences with varied levels of technical knowledge, and to integrate driver and community engagement into policy development. The role also advances economic justice, including workforce access, worker protections, and pathways to economic stability.
Requirements
- A master’s degree from an accredited college in one of the specified fields or a closely related field, plus two years of satisfactory full-time professional experience in one or more of the specified areas; at least 18 months of that experience must be in an executive, managerial, administrative, or supervisory capacity supervising staff performing professional work in those areas.
- Alternatively, a bachelor’s degree from an accredited college and four years of professional experience in the specified areas, including at least 18 months of qualifying executive, managerial, administrative, or supervisory experience supervising staff performing professional work.
- Ability to review technical analyses of large datasets and explain how the data informs policy decisions to audiences with varying levels of technical understanding.
- Deep understanding of the importance of engaging drivers and integrating community engagement into a broader strategic vision.
Responsibilities
- Work with the Commissioner to set the agency’s strategic direction on labor, technology, and transit policy challenges.
- Integrate economic justice into TLC policy and program work, including workforce access, worker protections, and pathways to economic stability.
- Supervise policy, data, and outreach teams, ensuring alignment, accountability, and performance.
- Direct cross-agency work with legal, operations, enforcement, and financing teams to support policy implementation using the agency’s powers.
- Conduct major policy studies and strategic reports driven by data insights.
- Coordinate with the communications team to highlight policy work and the agency’s vision.
- Coordinate with City agencies to align policy and program efforts affecting TLC drivers.
- Serve as the Commissioner’s top policy advisor and support policy development, research, and the development of a strategic policy vision.
- Lead development of public reports and support the communications team in leveraging media engagements.
- Integrate policy, data, and driver outreach into a strategic plan that embeds drivers’ voices in policy development.
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What This Job Offers
Job Type
Full-time
Career Level
Executive
