Deputy Commissioner for Policy and External Affairs
About The Position
The New York City Taxi and Limousine Commission (TLC) regulates for-hire transportation in New York City, including taxis, street hail liveries, high-volume for-hire services, black cars, luxury limousines, livery vehicles, commuter vans, and paratransit vehicles. The agency oversees a transportation ecosystem serving nearly one million riders daily, with approximately 180,000 licensed drivers, 1,000 businesses, and 115,000 vehicles. The Deputy Commissioner for Policy and External Affairs will serve as TLC’s policy leader and shape its strategic direction around driver and passenger dignity, corporate accountability, and an equitable, modern, accessible transportation system. The role focuses on balancing market dynamics to ensure that transportation services fairly serve drivers and passengers, advancing transparency and fairness, and integrating economic justice into the agency’s policy and program work. The Deputy Commissioner will oversee the Policy Research, Data Analytics & Engineering, and Community Affairs teams and report to the Commissioner. The position requires comfort reviewing technical analyses of large datasets and explaining how data informs policy to audiences with varying levels of technical understanding, including technologists, elected officials, and the press. The successful candidate will understand the importance of engaging drivers and incorporating community input into policy and strategic planning.
Requirements
- Master’s degree from an accredited college in one of the listed fields or a closely related field, plus two years of satisfactory full-time professional experience in one or a combination of the specified budget, finance, management analysis, research, public administration, personnel, labor, planning, or related areas; at least 18 months of the experience must be in an executive, managerial, administrative, or supervisory capacity supervising staff performing professional work in those areas; or
- A baccalaureate degree from an accredited college and four years of professional experience in the specified areas, including at least 18 months of executive, managerial, administrative, or supervisory experience as described in the posting.
- Ability to review technical analyses of large datasets and explain how data informs policy to audiences with varying levels of technical understanding.
- Understanding of the importance of engaging drivers and integrating community engagement into policy and strategic planning.
Responsibilities
- Serve as TLC’s policy leader and work with the Commissioner to set the agency’s strategic direction on labor, technology, and transit policy challenges.
- Lead the integration of economic justice into TLC policy and programs, including workforce access, worker protections, and pathways to economic stability.
- Supervise policy, data, and outreach teams, ensuring alignment, accountability, and performance.
- Direct intra-agency workstreams with legal, operations, enforcement, and financing teams to implement policy using the agency’s powers.
- Conduct major, data-driven policy studies and strategic reports.
- Coordinate with the communications team to highlight policy work and the agency’s vision.
- Coordinate with City agencies to align policy and program efforts affecting TLC drivers.
- Serve as the Commissioner’s top policy advisor, supporting policy development, research, and the development of a strategic policy vision.
- Lead development of public reports and support the communications team in leveraging media engagements.
- Integrate policy, data, and driver outreach into a strategic plan that embeds drivers’ voices in policy development.
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What This Job Offers
Job Type
Full-time
Career Level
Executive
