Deputy Commissioner, Strategic Communications and Public Affairs
About The Position
The Office of Technology and Innovation (OTI) uses technology to expand opportunity, improve public safety, and help New York City government operate more effectively. The Office of Strategic Communications and Public Affairs translates the Chief Technology Officer’s vision and priorities into communications and engagement strategies, shapes how OTI presents its work, and builds understanding and support among New Yorkers, elected officials, government partners, employees, and other stakeholders. The Deputy Commissioner serves as a senior strategic advisor to the CTO and leads OTI’s communications and intergovernmental affairs functions. This leader develops and executes an integrated communications and public affairs strategy, advises agency leadership, builds productive stakeholder relationships, and ensures OTI communicates with a clear, consistent, and compelling voice. The role also leads and develops the Strategic Communications and Public Affairs team. The position is based in Brooklyn, New York. Because of its management duties in a 24/7 operation, the incumbent may be required to be on call, work overtime, and/or work various shifts, including weekends and nights or evenings. Applicants must submit a cover letter with a resume for consideration.
Responsibilities
- Advise the CTO and senior leadership, translating leadership priorities into communications, public affairs, and intergovernmental strategies and identifying opportunities, risks, and emerging issues.
- Shape and maintain an agency narrative that connects initiatives to OTI’s broader mission and demonstrates tangible outcomes for City government and New Yorkers.
- Set and maintain standards for executive and agency communications, including press releases, testimony, speeches, talking points, briefing materials, reports, digital content, and internal communications.
- Translate complex technology, policy, and operational issues into clear communications for non-technical audiences.
- Lead media relations, develop stories advancing agency priorities, respond strategically to press inquiries, cultivate media relationships, and coordinate messaging with City Hall and partner agencies.
- Lead crisis and sensitive-issue communications, including anticipating risks, advising executive leadership, developing response strategies, and coordinating timely communications.
- Develop and lead OTI’s intergovernmental affairs strategy and advise agency leadership on legislative, policy, and oversight engagement.
- Oversee preparation for hearings, briefings, and other high-stakes government engagements, including testimony, Q&A, briefing materials, and executive preparation.
- Lead internal communications to help employees understand agency priorities, amplify successes, strengthen alignment, and support communications during organizational and cultural change.
- Lead and develop the Strategic Communications and Public Affairs team by setting priorities, roles, workflows, and standards; deploying resources; coaching staff; and fostering collaboration, accountability, and excellence.
Benefits
- Great benefits
- Opportunity to work on projects with meaningful impact on millions of people
- Opportunity to work with cutting-edge technology and collaborate with professionals
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
No Education Listed
