Deputy Clerk / Estates Clerk

State of North Carolina•Wayne County, NC

About The Position

The Office of the Clerk of Superior Court in Wayne County, North Carolina, is seeking a Deputy Clerk for its Estates / Special Proceedings Division. The employee will assist estates families and Special Proceedings customers by phone or at the front counter. Estate Clerks process decedent and guardianship estates according to North Carolina statutes. The work includes processing probate applications, appointing representatives and other fiduciaries, preparing letters, administering oaths, setting bonds, reviewing accountings, and issuing notices and orders. The role requires careful handling of legal and financial records, timely and accurate decisions, and tactful communication with attorneys, agency representatives, and the public. Employees provide procedural information without giving legal advice. The listed salary range is $37,404 to $60,502. New hires may be paid above the minimum depending on education and experience in a North Carolina Clerk of Superior Court office.

Requirements

  • High school diploma or equivalent.
  • Must be at least 18 years old.
  • Ability to read and understand legal documents, statutes, and procedures.
  • Knowledge of North Carolina general statutes and policies and procedures related to the local judicial district.
  • Knowledge of civil proceedings and the Civil Case Processing System (VCAP), juvenile proceedings and the Juvenile Case Tracking/Scheduling System (JWISE), eWarrants, eCourts, Odyssey Enterprise Justice, and general office and clerical procedures.
  • Basic math skills and understanding of basic accounting.
  • Active listening and the ability to manage a high volume of public interaction.
  • Effective verbal and written communication skills.
  • Fast and accurate data-entry skills.
  • Proficiency with MS Word, Excel, and Outlook.
  • Ability to interact diplomatically with a diverse group of people.
  • Ability to multitask, adjust to unexpected events, meet deadlines, organize and manage files, work independently, and maintain confidentiality.
  • Strong attention to detail and ability to make timely, accurate decisions.

Nice To Haves

  • Wayne County residency is preferred.
  • Background in customer service, estates or special proceedings, banking, accounting, or legal work.
  • Three to five years of estates experience in a clerk's office, law office, or trust office; alternatively, a law license with one year of practical experience or extensive banking or accounting experience.
  • Professional experience working in a courthouse or law office.

Responsibilities

  • Assist estates families and Special Proceedings customers by phone or at the front counter.
  • Process decedent and guardianship estates in accordance with North Carolina statutes.
  • Process applications for probate of wills and codicils.
  • Appoint personal representatives for decedent estates, guardianships, trustees, collectors, and allowances.
  • Prepare letters of testamentary, administration, and guardianship.
  • Administer oaths and set bonds for administrators and guardians.
  • Review annual and final accountings for accuracy.
  • Issue notices and orders to personal representatives and legal counsel.
  • Explain rules, policies, and procedures tactfully and diplomatically.
  • Provide procedural information without giving legal advice.
  • Organize and manage files, maintain confidentiality, and meet deadlines.
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