Deputy Clerk II - Justice of the Peace, Precinct 3 Place 2

Bell County - Texas • Temple, TX

5d • Onsite

About The Position

Provides high-level customer service; assists customers with complex billing issues, service complaints, account discrepancies and payment installment arrangements. Responds to inquiries and requests from the public and other departments; provides general and specialized information regarding assigned functions that require the use of judgment, tact and sensitivity and the interpretation of policies, rules and procedures. Receives payments for permits and/or licenses such as vehicles, trailers, motorhomes, etc.. Prepares a cash report for all receipts entered each day; makes daily deposits. Audits diverse customer or financial records, detects incorrect information, conducts interviews with involved parties, analyzes findings, and determines appropriate solutions. Answers department telephones; provides assistance, requested documents and information; refers callers to other staff members as appropriate; and takes messages. Receives, dates, and distributes incoming mail. Prepares varied and complex department documents, records, reports, and forms requiring knowledge of programs, policies and procedures. Initiates reports and documents based upon knowledge of department operations, reporting requirements, and established deadlines. Researches, compiles, consolidates, and/or tabulates information; incorporates information into requested reports and other prepared materials; proofreads for accuracy and completeness; and distributes upon approval. Maintains assigned inventories; prepares, reviews, and processes purchasing documents; prepares purchase orders for needed materials, equipment, and supplies; receives and distributes incoming supply shipments; reviews and codes invoices; and forwards for payment. Enters information into department programs and databases; updates database information; creates new spreadsheets/files; and purges old data as appropriate. Researches information from databases and incorporates into reports, summaries, and other assignments. Maintains department/program references such as vendor lists, Code books, training manuals, standard operating procedures; mailing lists Reviews permit and license documents, and other pertinent information in order to verify accuracy and completeness of information and process applications for prospective applicants. Performs related work as required. Ability to travel for training annually.

Requirements

• Requires High school diploma or GED; supplemented by one (1) year of clerical or administrative support experience; or any equivalent combination of education, training, and experience.
• Strong multitasking and organizational skills
• Ability to manage tight deadlines
• Ability to handle heavy workloads while maintaining high productivity
• Calm and professional customer service skills
• Skilled in researching and interpreting applicable statutes
• Ability to work effectively in environments involving secondary traumatic stress while maintaining professionalism
• Willingness and ability to travel for required annual training
• Strong team player
• Must possess and maintain a valid state driver’s license with an acceptable driving history.
• Must speak, read, and write in English
• Ability to be Bonded.
• Ability to be Deputized

Nice To Haves

• Requires Notary Public. (obtained after employment)
• Requires Court Clerk Certifications (obtained after employment)

Responsibilities

• Provides high-level customer service; assists customers with complex billing issues, service complaints, account discrepancies and payment installment arrangements.
• Responds to inquiries and requests from the public and other departments; provides general and specialized information regarding assigned functions that require the use of judgment, tact and sensitivity and the interpretation of policies, rules and procedures.
• Receives payments for permits and/or licenses such as vehicles, trailers, motorhomes, etc..
• Prepares a cash report for all receipts entered each day; makes daily deposits.
• Audits diverse customer or financial records, detects incorrect information, conducts interviews with involved parties, analyzes findings, and determines appropriate solutions.
• Answers department telephones; provides assistance, requested documents and information; refers callers to other staff members as appropriate; and takes messages.
• Receives, dates, and distributes incoming mail.
• Prepares varied and complex department documents, records, reports, and forms requiring knowledge of programs, policies and procedures.
• Initiates reports and documents based upon knowledge of department operations, reporting requirements, and established deadlines.
• Researches, compiles, consolidates, and/or tabulates information; incorporates information into requested reports and other prepared materials; proofreads for accuracy and completeness; and distributes upon approval.
• Maintains assigned inventories; prepares, reviews, and processes purchasing documents; prepares purchase orders for needed materials, equipment, and supplies; receives and distributes incoming supply shipments; reviews and codes invoices; and forwards for payment.
• Enters information into department programs and databases; updates database information; creates new spreadsheets/files; and purges old data as appropriate.
• Researches information from databases and incorporates into reports, summaries, and other assignments.
• Maintains department/program references such as vendor lists, Code books, training manuals, standard operating procedures; mailing lists
• Reviews permit and license documents, and other pertinent information in order to verify accuracy and completeness of information and process applications for prospective applicants.
• Performs related work as required.
• Ability to travel for training annually.

Benefits

• Bell County is an Equal Opportunity Employer. ADA requires the County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED