Deputy Clerk / Estates Clerk

State of North Carolina • New Hanover County, NC

7d • Onsite

About The Position

The Office of the Clerk of Superior Court, New Hanover County, is seeking a qualified individual to serve in the position of Deputy Clerk in the legal system of North Carolina in the Estates / Special Proceedings Division. Employee will focus on assisting Estates families and Special Proceeding customers by phone or at the front counter.

Requirements

• High school diploma or equivalent.
• Minimum of 18 years of age.
• Knowledge of NC general statutes.
• Knowledge of policies and procedures related to the local judicial district.
• Knowledge of civil proceedings and the Civil Case Processing System (VCAP).
• Knowledge of juvenile proceedings.
• Knowledge of Juvenile Case Tracking/Scheduling System (JWISE).
• Knowledge of eWarrants.
• Knowledge of eCourts.
• Knowledge of Odyssey Enterprise Justice.
• Knowledge of general office and clerical procedures.
• Skills in basic math.
• Skills in active listening.
• Skills in managing a high volume of public interaction.
• Skills in effectively communicating both verbally and in writing.
• Skills in fast, accurate data entry.
• Skills in MS Word, Excel, and Outlook.
• Ability to read and comprehend legal documents.
• Ability to interact diplomatically with a diverse group of people.
• Ability to multi-task.
• Ability to adjust to unexpected events.
• Ability to meet deadlines.
• Ability to organize and manage files.
• Ability to work independently.
• Ability to maintain confidentiality.
• Ability to provide procedural information without giving legal advice.
• Ability to read and understand the statutes and procedures for estate administration and record keeping.
• Understanding of basic accounting.
• Strong attention to detail.
• Ability to make timely decisions with accuracy.

Nice To Haves

• New Hanover County residents preferred.
• Background in customer service, estates/special proceedings, banking, accounting or legal experience is preferred.
• Three - five years' experience in estates in either a clerk's office or law office/trust office or a law license with a year of practical experience or extensive banking or accounting experience.
• Professional experience working in a courthouse or law office.

Responsibilities

• Process decedent and guardianship estates according to North Carolina statutes.
• Process applications for probate of wills and codicils.
• Appoint personal representatives for decedent estates, guardianships, trustees, collectors, and allowances.
• Prepare letters of testamentary, administration, and guardianship.
• Administer oaths and set bonds for administrators and guardians.
• Review annual and final accountings for accuracy.
• Issue Notices and Orders to personal representatives and legal counsel.
• Assist Estates families and Special Proceeding customers by phone or at the front counter.
• Explain rules, policies, and procedures tactfully and diplomatically to attorneys, representatives of other agencies, and the public.

Benefits

• New hires may be paid above the minimum rate depending on education and experience in a North Carolina Clerk of Superior Court office.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED