Deputy Chief, Health Operations Plans and Programs (O-6 Billet) Supervisory

Immigration and Customs Enforcement•Miramar, FL

About The Position

The Deputy Chief, Health Operations Plans and Programs (HOPPs) provides senior supervisory leadership and operational continuity for national health operations planning, facility readiness, facility lifecycle operations, transitions, logistics, contingency operations, and special missions affecting IHSC-staffed detention healthcare facilities. The Deputy Chief is the principal deputy and advisor to the Chief, HOPPs, and serves as Acting Chief when needed, exercising delegated authority to direct operations, set priorities, resolve issues, advise senior leaders, and ensure continuous mission execution. The role leads complex national initiatives, supervises assigned HOPPs program analyst and program managers, and coordinates multi-unit and interagency support. It directs planning for facility operations and transitions, readiness assessments, staffing support, logistics strategies, risk mitigation, compliance, emergency operations, surge missions, public health responses, short-notice deployments, and special missions. The Deputy Chief also improves HOPPs processes and frameworks, oversees high-priority projects and performance measures, and ensures preparation of reports, decision papers, briefings, trackers, transition plans, and after-action products. This supervisory position is within DHS, ICE, ERO, IHSC, Health Systems Support, and the HOPPs Unit. It directly reports to the Chief, HOPPs; the Deputy Assistant Director for Health Systems Support provides second-line supervision. The position is open only to current USPHS Commissioned Corps officers who work at IHSC. Civilians and USPHS Call to Active Duty candidates are ineligible. Officers must participate in the IHSC TDY On-Call Schedule (ITOS), which requires availability for either one entire month or two 16-day periods per year, depending on agency needs. Appointment requires a new 18-month IHSC commitment. Applicants must not have a current Assignment Pay Agreement, or must fulfill it within 90 days of application submission.

Requirements

Must be a U.S. citizen.
Must successfully pass a background investigation and drug screen.
Males born after 12/31/59 must certify registration with Selective Service.
Must be a current USPHS Commissioned Corps Officer working at IHSC; USPHS Call to Active Duty candidates and civilians are not eligible.
Must participate in the IHSC TDY On-Call Schedule (ITOS).
Must serve a new 18-month commitment to IHSC upon appointment.
Must not have a current Assignment Pay Agreement, unless it is fulfilled within 90 days of application submission.
At least three years of prior experience as a HOPPs program manager, including at least two years of supervisory experience managing healthcare, operational, administrative, or program management personnel.
Senior-level experience in healthcare operations, public health operations, detention or correctional healthcare, emergency response, facility transition planning, logistics, or complex program management.
Demonstrated experience coordinating high-priority projects across multiple offices, facilities, or stakeholder groups, including use of collaboration platforms to coordinate with headquarters, field sites, and mission partners.
Knowledge of ICE/IHSC programs, policies, guidelines, and departmental initiatives.
Advanced knowledge of healthcare administration, public health operations, ambulatory care, detention or correctional healthcare, clinical support operations, logistics, resource planning, and facility readiness.
Knowledge of DHS, ICE, ERO, IHSC, and USPHS policies, procedures, organizational structures, and operational requirements, including federal fiscal, procurement, property, travel, staffing, and compliance requirements.
Skill in supervising program managers and leading multidisciplinary teams responsible for complex operational portfolios.
Skill in developing staffing models, operational plans, implementation timelines, risk mitigation plans, briefings, decision papers, and corrective actions.
Skill in coordinating with senior leaders, field personnel, contractors, and external stakeholders on high-visibility and time-sensitive matters.
Ability to manage facility transitions, special missions, strategic projects, and operational priorities simultaneously.
Ability to analyze operational, staffing, financial, logistics, inventory, and performance data and develop actionable recommendations.
Proficiency with Microsoft Office Suite, project management tools, dashboards, trackers, reporting systems, and data analysis tools.
Ability to serve as Acting Chief and maintain continuity of HOPPs leadership and operations.
Demonstrated senior-level leadership, operational judgment, accountability, risk-informed decision-making, communication, partnership-building, resource stewardship, and adaptability in complex, high-pressure environments.
Active professional license, certification, or credential, if required by the individual's professional discipline.
CPR/BLS certification, if required by the individual's assigned clinical or operational role.
Continuing education and professional readiness consistent with licensure, credentialing, and agency requirements.

Nice To Haves

Master's degree or higher in healthcare administration, public health, nursing, business administration, health systems management, emergency management, logistics, or a related field is preferred.

Responsibilities

Serve as principal deputy to the Chief, HOPPs, and as Acting Chief when needed; direct operations, establish priorities, resolve issues, advise senior leaders, and ensure continuous mission execution.
Lead lifecycle planning and coordination for IHSC-staffed detention healthcare facilities, including operational plans, readiness assessments, staffing support, logistics strategies, risk mitigation, and compliance.
Supervise HOPPs program analyst and program managers by assigning work, setting priorities, reviewing deliverables, managing performance, identifying workforce gaps, supporting succession planning, and promoting accountability.
Direct improvements to HOPPs processes, standard operating procedures, readiness models, communication pathways, project management practices, facility transition frameworks, special mission support, and performance measures.
Develop repeatable frameworks for facility transitions and special missions; oversee high-priority projects, after-action reviews, and corrective actions.
Represent HOPPs in coordination with IHSC, ICE, ERO, DHS, USPHS, facility leaders, contractors, vendors, and other mission partners.
Supervise planning and coordination for medical equipment, supplies, furnishings, resources, and support services.
Ensure HOPPs operations comply with applicable requirements and direct risk mitigation, corrective actions, readiness reviews, and process improvements.
Maintain readiness for emergency operations, surge missions, public health response, protective equipment planning, medical response initiatives, short-notice deployments, special missions, continuity planning, and emerging IHSC requirements.
Oversee operational reports, executive summaries, decision papers, briefings, trackers, facility updates, transition plans, and after-action products to support situational awareness, leadership briefings, and accurate documentation.
Assign and redirect work based on priorities, operational requirements, staff capabilities, and urgent needs; establish performance expectations and ensure accountability for deadlines and deliverables.
Provide coaching, mentorship, professional development, and workforce development support; conduct or contribute to performance evaluations and identify training needs.
Support workforce planning, staffing recommendations, succession planning, and continuity of operations.
Prioritize workload during competing demands and coordinate resources for time-sensitive operational requirements; recommend or approve operational courses of action within delegated authority.
Provide authoritative HOPPs input on facility transition readiness, logistics requirements, risk mitigation, and operational planning; coordinate with senior stakeholders to resolve barriers and elevate issues requiring leadership decisions.
Perform other senior-level duties delegated by the Chief, HOPPs; Deputy Assistant Director for Health Systems Support; or other IHSC senior leadership.
Support facility inspections, mission travel, logistics assessments, and special mission requirements; support operations outside normal duty hours during urgent or time-sensitive situations.

Benefits

Comprehensive federal employee benefits package; employees and their families have access to a range of benefits. Specific benefits depend on position type and eligibility.

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