Deputy, Chief Administrative Officer

City of Atlanta•Atlanta, GA

6d•$117,999 - $157,529

About The Position

The Deputy Chief Administrative Officer supports the Chief Administrative Officer (CAO) of the Atlanta Police Department in managing CAO functions and advancing strategic and tactical initiatives across the department. The role focuses particularly on Special Projects and Strategy, Program Management (primarily facilities), Technology, and Finance, while also supporting projects across APD and coordinating with leaders throughout the City of Atlanta. The Deputy CAO plans and manages critical programs and projects involving strategy development, business planning, process redesign and automation, talent needs, potential reorganizations, analytics, capability development, efficiency improvements, and urgent management issues. The position requires substantial project-management expertise, including governance and best-practice methodologies, and the ability to operate in a dynamic environment. Direction is general and focused on short- and long-term operating objectives, managerial effectiveness, and results. The role also supervises assigned staff, supports organizational hiring, onboarding, and training, and helps develop and manage APD’s overall budget. The position may perform other duties as assigned. It is based in a typical work environment, with sedentary physical demands and occasional lifting or movement of up to 10 pounds.

Requirements

Bachelor’s degree in a related field.
Seven years of progressively responsible experience in Project Management/Professional Services.
Experience managing organizations and teams, especially as a Chief Operating Officer, Deputy, or equivalent.
Management and leadership experience.
Project management certification or substantial demonstrated project-management experience.
Knowledge of current developments and trends in policing best practices, project management, and related technology.
Knowledge of department business practices and procedures, organizational structure, workflow, and operating procedures.
Strong interpersonal and communication skills, including the ability to work effectively with diverse constituencies.
Skill in examining and redesigning operations and procedures, formulating policy, and developing and implementing strategies and procedures.
Skill in business and financial planning, analysis, and management.
Advanced verbal and written communication skills and ability to present to small and large groups.
Excellent relationship-building skills and ability to adapt in a growing, fast-paced, dynamic organization.
Ability to analyze complex problems, interpret operational needs, and develop integrated, creative solutions.
Demonstrated ability to direct, coordinate, and strategically integrate multiple institutional development, enhancement, or modification projects.
Ability to effectively manage a large, diverse team of technical, managerial, supervisory, professional, and support staff.
Ability to work effectively with City executives and departmental leaders.
Demonstrated ability to develop and implement short- and long-range systems, capacity, technology, and operational plans.

Nice To Haves

Master’s degree.
Ten years of experience directing or managing a variety of complex, large-scale projects of considerable cost.
Ten years of experience leading diverse teams to achieve demonstrated results.
Positive, collaborative, and helpful attitude.
High level of integrity, confidentiality, and professionalism.

Responsibilities

Support the CAO in line management of all CAO functions, particularly Special Projects and Strategy, Program Management (facilities), Technology, and Finance.
Drive special projects across the CAO organization and support projects in other APD areas.
Coordinate with and support the Chief and Assistant Chief of Police, and interact with leaders of other City departments.
Develop and refine CAO organization metrics and goals, establish tracking and reporting mechanisms, and ensure performance standards are met.
Help develop and manage APD’s overall budget, including special projects and analyses supporting recommendations to department and City leaders.
Support the CAO organization’s hiring, onboarding, and training needs.
Supervise and evaluate assigned staff; direct work, address employee concerns, counsel and discipline when necessary, and complete performance appraisals.
Develop policies, strategies, and operating objectives consistent with department priorities and promote efficient operations and implementation of major projects.
Direct and integrate multiple major project operations to support the department’s mission, goals, and strategic plan.
Partner with internal teams to plan, scope, and manage projects; monitor project processes for quality, time and resource efficiency, cost management, and process improvement opportunities.
Monitor projects and objectives, maintain professional relationships with internal and external clients, and develop strategies and implementation approaches for business objectives.
Analyze other police departments and coordinate with the CAO on applicable best practices; monitor trends and perform crisis management.
Build working relationships across the enterprise, with other departments, and with City Council.
Organize functional teams, develop and execute project deliverables, ensure objectives are achieved, and assist staff in managing complex projects.
Perform other duties as assigned.