Deputy, Chief Administrative Officer

City of Atlanta•Atlanta, GA

About The Position

The Deputy Chief Administrative Officer supports the Atlanta Police Department’s Chief Administrative Officer (CAO) in managing line operations and special projects. The role supports all CAO functions, with particular focus on Special Projects and Strategy, facilities program management, Technology, and Finance. The Deputy CAO plans and manages strategic and tactical programs and projects within the CAO organization and across APD, addressing areas such as strategy development, business planning, process redesign and automation, talent needs, organizational changes, analytics, capability development, efficiency improvements, and urgent management issues. The position works with APD senior leaders and leaders across City departments. Direction is general and focused on operating objectives, managerial effectiveness, and results. The position supervises assigned staff and may perform other duties as assigned.

Requirements

Bachelor’s degree in a related field.
At least seven years of experience with notable progression in project management or professional services.
Experience managing organizations and teams, especially as a COO, Deputy, or equivalent.
Management and leadership experience.
Project management certification or substantial demonstrated project management experience.
Knowledge of current developments and trends in policing best practices, project management, and related technology.
Knowledge of department business practices and procedures, organizational structure, workflow, and operating procedures.
Strong interpersonal and communication skills, including the ability to work effectively with diverse constituencies.
Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing strategies and procedures.
Skill in business and financial planning, analysis, and management.
Advanced verbal and written communication skills and ability to present effectively to small and large groups.
Excellent relationship-building skills and ability to adapt in a fast-paced, dynamic organization.
Ability to analyze complex problems, interpret operational needs, and develop integrated solutions.
Ability to direct, coordinate, and strategically integrate multiple projects at an institutional level.
Ability to manage a large, diverse team of technical, managerial/supervisory, professional, and support staff.
Ability to work effectively with City executives and departmental leaders.
Demonstrated ability to develop and implement short- and long-range systems, capacity, technology, and operational plans.

Nice To Haves

Master’s degree.
Ten years of experience directing or managing a variety of complex, large-scale projects with considerable cost.
Ten years of experience leading diverse teams to achieve demonstrated results.
Positive, collaborative, and helpful attitude.
High level of integrity, confidentiality, and professionalism.

Responsibilities

Support the CAO in line management of all CAO functions, especially Special Projects and Strategy, facilities program management, Technology, and Finance.
Drive special projects across the CAO organization and support projects in other areas of APD.
Coordinate with and support the Chief and Assistant Chief of Police, and interact with leaders across City departments.
Develop and refine CAO organization metrics and goals, establish tracking and reporting mechanisms, and ensure performance standards are met.
Help develop and manage APD’s overall budget, including special projects and analysis supporting recommendations to department and City leadership.
Support significant hiring, onboarding, and training needs within the CAO organization.
Supervise and evaluate assigned staff, direct work assignments, address employee concerns, counsel and discipline employees as needed, and complete performance appraisals.
Develop policies, strategies, and operating objectives aligned with department priorities to support efficient operations and implementation of major projects.
Direct and integrate major project operations and ensure they support the department’s mission, goals, and strategic plan.
Partner with internal teams to plan, scope, and manage projects for quality client experience and results; monitor timelines, resources, costs, and process improvement opportunities.
Monitor projects and ensure objectives are achieved; maintain professional relationships with internal and external clients; develop strategies for business objectives and determine effective implementation.
Analyze other police departments and identify relevant best practices with the CAO; monitor trends and perform crisis management.
Build working relationships across the enterprise, with other departments, and with City Council.
Organize functional teams, develop and execute project deliverables, ensure program and project objectives are met, and assist staff in managing complex projects.