HIQA - Deputy Borough/Unit Coordinator

City of New York•New York, NY
•$90,340 - $95,061

About The Position

The Deputy Borough/Unit Coordinator works under the direction of a HIQA Borough or Unit Coordinator. The position supervises and trains inspection staff in field and office operations and applies knowledge of DOT, HIQA, ADA, and applicable rules and regulations. The Deputy oversees inspection workload and quality control, conducts special and complex inspections, responds to high-priority inquiries, supports policy and training development, and represents the borough or unit in meetings. The role also includes administrative, court, vehicle and equipment audit, staffing, and supervisory duties. Candidates must be serving permanently in the title or be reachable on the civil service list.

Requirements

  • Must be serving permanently in the title or reachable on the civil service list.
  • At least one year of experience in the construction and/or repair of roads and sewers in a supervisory capacity is required.
  • Qualify through one of the stated experience, education, and apprenticeship pathways: six years of relevant full-time paid experience, including one supervisory year; four years of relevant experience including one supervisory year plus two years of specified college or technical education; one supervisory year plus completion of an approved five-year highway or sewer inspection apprenticeship; three years of highway or sewer inspection apprenticeship plus a specified combination of relevant experience and education; or equivalent education and/or experience.
  • Demonstrate knowledge of DOT, HIQA, ADA, and applicable rules and regulations.

Responsibilities

  • Supervise, train, and evaluate inspection staff in field and office operations; provide additional training as needed.
  • Review and audit inspection reports, enforcement actions, and compliance documentation to ensure quality control.
  • Distribute, monitor, and manage inspection workload within the assigned borough or operational unit.
  • Conduct special inspections, protest inspections, and complex investigations involving unusual, disputed, or high-risk conditions.
  • Respond promptly to high-priority complaints and inquiries from executive staff, the Commissioner’s Office, the Mayor’s Office, elected officials, media, and other agencies.
  • Assist with developing, reviewing, and modifying policies, procedures, operational standards, and training materials.
  • Represent the borough or unit in meetings and serve as a liaison to contractors, utility companies, city agencies, and the public.
  • Maintain professional communication and fulfill administrative compliance, court representative, and supervisory responsibilities.
  • Conduct vehicle, equipment, and operational audits to ensure safety, accountability, and readiness.
  • Issue summonses and appear in court when required.
  • Prepare various reports and respond professionally and promptly to operational and administrative requests from HIQA administrative and executive staff.
  • Supervise office staff in the absence of the Borough Coordinator or Unit Coordinator.
  • Participate in interviewing new hires; approve timesheets; prepare tasks and standards, performance evaluations, and probationary reports; and submit required documentation for appropriate disciplinary action.
  • Attend workshops and training classes.
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