HIQA - Deputy Borough/Unit Coordinator

City of New York • New York City, NY

11d

About The Position

The Deputy Borough/Unit Coordinator works under the direction of a HIQA Borough or Unit Coordinator and supervises inspection staff across field and office operations. The role oversees inspection quality and workload, handles special and high-priority matters, supports operational policies and training, and represents the borough or unit in meetings and interactions with contractors, utility companies, city agencies, and the public. The position also carries administrative, court-related, equipment-audit, and staff-supervision responsibilities.

Candidates must be serving permanently in the title or reachable on the civil service list. The associated title is Associate Inspector (Highways - 31645). Qualifications may be met through specified combinations of paid road or sewer construction/repair experience, supervisory experience, relevant education, or highway/sewer inspection apprenticeship. All candidates must have at least one year of qualifying experience in a supervisory capacity.

Requirements

• Must be serving permanently in the title or be reachable on the civil service list.
• At least one year of qualifying experience in road and sewer construction and/or repair in a supervisory capacity is required.
• Qualification pathway 1: Six years of full-time paid experience in road and sewer construction and/or repair, including one year in a supervisory capacity.
• Qualification pathway 2: Four years of qualifying experience, including one year in a supervisory capacity, plus two years of education at an accredited college or technical school in a program specializing in road and sewer construction or repair, or education toward a bachelor's degree in Engineering, Architecture, or Engineering Technology specializing in roads or sewers.
• Qualification pathway 3: At least one year of qualifying supervisory experience, plus completion of an approved five-year apprenticeship program in highway or sewer inspection.
• Qualification pathway 4: Completion of three years of apprenticeship in highway or sewer inspection, plus either three years of qualifying experience including one supervisory year, or one year of qualifying supervisory experience and two years of relevant education as described in pathway 2.
• Qualification pathway 5: Education and/or experience equivalent to one of the other listed pathways, while meeting the requirement for at least one year of qualifying supervisory experience.

Responsibilities

• Supervise, train, and evaluate inspection staff in field and office operations.
• Apply comprehensive knowledge of DOT, HIQA, ADA, and applicable rules and regulations.
• Review, audit, and quality-control inspection reports, enforcement actions, and compliance documentation.
• Distribute, monitor, and manage inspection workload within the assigned borough or operational unit.
• Conduct special inspections, protest inspections, and complex investigations involving unusual, disputed, or high-risk conditions.
• Respond promptly to high-priority complaints and inquiries from executive staff, the Commissioner’s Office, the Mayor’s Office, elected officials, media, and other agencies.
• Assist in developing, reviewing, and modifying policies, procedures, operational standards, and training materials.
• Represent the borough or unit at meetings and serve as a liaison to contractors, utility companies, city agencies, and the public.
• Maintain professional communication and administrative compliance, and fulfill court representative and supervisory responsibilities.
• Conduct vehicle, equipment, and operational audits to ensure safety, accountability, and readiness.
• Issue summonses and appear in court when required.
• Prepare reports and respond professionally and promptly to operational and administrative requests from HIQA administrative and executive staff.
• Supervise office staff in the absence of the Borough Coordinator or Unit Coordinator.
• Participate in interviewing new hires.
• Approve timesheets.
• Prepare tasks and standards, performance evaluations, and probationary reports.
• Submit required documentation and take appropriate disciplinary action when needed.
• Attend workshops and training classes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed