Depot Management Manager (Trenton, NJ)
About The Position
CEVA Logistics is seeking a Depot Management Manager to lead a Distribution Center supporting a major luxury brand. This role involves leading contract and employees to drive operational excellence and foster growth opportunities with the existing client. The manager will serve as the primary point of contact for the client, proactively addressing service needs and resolving issues to maintain high satisfaction. They will drive continuous improvement, enforce SOPs and safety protocols, and ensure consistent communication through regular meetings and detailed reporting. The role also includes supporting staff recruitment, onboarding, training, and monitoring employee performance and development.
Requirements
- Bachelor’s Degree
- Min 5 years’ experience in Operations or Supply Chain management position.
- Advanced proficiency in Microsoft Office, internet, web-based and job specific software applications.
- Experience with WMS or similar systems.
- Excellent oral communication and customer relations skills.
- Excellent organizational and financial management skills.
- Ability to train, motivate, coach and counsel others.
- Problem solving, conflict resolution, decision-making and planning /organizing skills.
- Ability to multi-task and excellent time management skills.
Nice To Haves
- Master degree preferred.
Responsibilities
- Serve as the primary point of contact for the luxury client, fostering a strong and collaborative partnership.
- Proactively address service needs and resolve issues to maintain high levels of satisfaction and trust.
- Drive continuous improvement within operations to improve operations performance, introduce best practice sharing to ensure optimized operational and highest service level achieved.
- Enforce SOPs and safety protocols to maintain a secure, compliant, and efficient work environment across all operations.
- Ensure consistent communication through regular meetings (Daily Ops Reviews, Monthly and Quarterly Business Reviews), aligning on performance, expectations, and opportunities for improvement.
- Prepare detailed reports for both internal leadership and the client, offering insights and recommendations to improve supply chain efficiency and service delivery.
- Support recruitment, onboarding, and ongoing training of staff. Monitor employee performance, development, and career progression to build a high-performing team.
Benefits
- Competitive Paid Time Off
- 401(k)
- health insurance
- employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands
- pet insurance
- multiple health plans(company contribution to health savings account)
- prescription, dental and vision coverage
- Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
- Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
- 401(k) with company match.
- Flexible Paid Time Off programs including company paid holidays.
- Tuition reimbursement program.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
