Deposits Administrator (1-Year Contract)

Peoples Group • Vancouver, BC

47d • Hybrid

About The Position

The Deposit Administrator plays a key role in supporting Peoples Group’s deposit operations by performing a variety of administrative tasks related to account openings, deposit processing, reconciliations, and agent account management. This role is ideal for a detail-oriented professional with a strong commitment to service excellence and experience in financial services.

Requirements

• Minimum 2 years of experience in an administrative and/or customer service role within financial services.
• Excellent verbal and written communication skills.
• Strong dispute resolution and problem-solving abilities.
• High attention to detail and commitment to accuracy.
• Effective organizational and time management skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Knowledge of AML/KYC compliance and privacy protection practices.

Nice To Haves

• Experience with DNA Platform/Fiserv and/or PPLUS is an asset.

Responsibilities

• Accurately process new client account openings in compliance with Peoples Group policies and AML/KYC regulations.
• Handle registered and non-registered account applications and business account openings.
• Perform financial and non-financial account maintenance to meet client and business expectations.
• Respond to client inquiries related to account opening applications.
• Maintain up-to-date knowledge of Peoples Group deposit products, services, and relevant legislation.
• Execute back-office functions including GL reconciliations, return items, wire transfers, and DNA postings.
• Manage agent-related tasks such as registrations, transactional postings, commission payments, and reporting.
• Ensure daily work is balanced and troubleshoot system-related issues raised by CSRs.
• Participate in upgrades to the banking platforms and contribute to process improvements.
• Perform general administrative duties including document scanning, uploading, and filing.
• Ensure coverage of responsibilities during absences and support team members in daily operations.

Benefits

• A hybrid work environment, enabling you to balance your personal and professional life seamlessly.
• A competitive compensation package including benefits.
• Generous paid time off to help achieve a healthy work-life balance.
• A strengths-based approach, ensuring we work together more effectively.
• A commitment to your well-being in five key areas: Financial, Physical, Social, Career, and Community.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed