DEPOSIT SERV REP 1

Pinnacle Bank/Bank of Colorado • Gretna, NE

9d • Onsite

About The Position

Researches and corrects non-post for DDA, SAV, SDB, and LAS applications. Review deposits made remotely by our business customers, place Reg. CC holds and misc. exception reports. Performs other job-related duties such, CIP review, TIN Uncertified, External Transfer review, and Port maintenance. All duties are performed on a rotated basis.

Requirements

• Knowledge of Windows based programs preferred.
• Ability to provide good customer service and telephone courtesy.
• Ability to demonstrate accuracy and efficiency in a fast-paced environment.
• Ability to work under pressure meeting critical deadlines and have multitasking abilities.
• High School diploma or equivalent.
• Bank experience preferred.

Responsibilities

• Provide excellent customer service over the phone, via email and in person to both internal and external customers.
• Is responsible for locating and correcting DDA, SAV, SDB, LAS account numbers for all items that non-post and the reconcilement of the account.
• Review of deposit made by business customers at their place of business.
• Various exception report review.
• Verifies maintenance and new account input for Stop Payments and 1099. Works with branches and customers when information is not correct.
• Other duties as assigned by management.
• Regular, reliable prompt attendance.
• Communicate effectively in-person and otherwise with all coworkers and customers, both during regular business hours and before and after regular business hours, if necessary.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED