Deposit Risk Specialist

First Western Bank•Rogers, AR

3d•Onsite

About The Position

First Western is seeking a Deposit Risk Specialist at our Rogers Main Location. This position requires discretion and the confidence to make critical decisions while researching, investigating, monitoring, identifying, and mitigating fraud. The role involves being detail-oriented and making deductive decisions to learn about and prevent potential risks or scams. This may include observing customer history, deposit patterns, and relationships with the bank. The specialist must be knowledgeable and proficient in technology and willing to find more efficient methods for daily duties while thoroughly reviewing all aspects of risk, suspicious activity, and customer behavior patterns. The ability to make correct judgment calls with independent decision-making skills is essential, along with understanding the risks associated with these decisions.

Requirements

Strong and proficient attention to detail.
Strong written and verbal communication skills.
Teamwork skills.
Troubleshooting skills.
Analytical skills.
Risk assessment skills.
Proficiency in all bank software programs.
Proficiency in Word, Excel, and Email.
Ability to work independently with a proactive and self-motivated approach to work.
Must pass a criminal background check, consumer credit check, and drug screening.

Responsibilities

Review Smart Pay to manage and make decisions on mobile deposits, examining items exceeding parameters/risk settings, endorsements, and/or suspicious activity. Obtain approval and additional review for any potential risk or suspicious items.
Review Bill Pay reports to monitor and identify potential risk and suspicious items, including OFAC hits, auto-approved accounts, scheduled transactions and transfers, and new enrollments.
Review Banno for potentially compromised reports, unverified two-factor authentication, external transfers, micro-deposit status, and suspicious activity reports. Actively monitor and decide on mobile deposit enrollments.
Assist in deposit maintenance tasks.
Approve debit card wallet requests.
Review potential risk hits through Financial Crime Defender.