Deposit Product Analyst II, Consumer and Small Business Products

City National Bank • Los Angeles, CA

2d • Hybrid

About The Position

The Product Analyst role is responsible for supporting the development and lifecycle management of banking products (e.g., deposit, loans, branch services) for U.S. consumers and small businesses. This role focuses on executing day-to-day tasks, collaborating with cross-functional teams, and contributing to product enhancements under senior guidance.

Requirements

• Bachelor's Degree or equivalent
• Minimum 3 years of experience in product management, banking operations, or related field
• Knowledge of product development lifecycle, design, and data analytics.
• Attention to detail and process/analytic mindset.
• Excellent interpersonal skills and communication/presentation abilities, with experience tailoring messages for diverse audiences.
• Ability to collaborate across multiple business lines and functions.
• Proficiency in analytical tools (e.g., QlikView, Tableau, Access).
• Experience in a highly matrixed, complex organization.
• Financial services experience.
• Stakeholder management and consensus-building skills.
• Proficiency in creating executive-level presentations and strategic documents

Responsibilities

• Maintain the product backlog, ensuring alignment with strategic goals.
• Track key product metrics (e.g., applications, accounts opened, balances) to inform enhancement recommendations and prioritize improvements.
• Address inquiries from Relationship Managers and collaborate with Operations to resolve client concerns.
• Remediate issues and ensure timely solutions.
• Conduct risk assessments and ensure compliance with regulatory requirements.
• Maintain documentation for audits and controls.
• Create presentations to communicate strategies, performance, and recommendations.
• Facilitate alignment with cross-functional teams.
• Analyze products and processes to identify improvement opportunities.
• Implement enhancements to streamline operations and client experiences.
• Define product requirements (e.g., BRDs) and coordinate delivery with teams.
• Monitor progress and escalate risks.

Benefits

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
• Generous 401(k) company matching contribution
• Career Development through Tuition Reimbursement and other internal upskilling and training resources
• Valued Time Away benefits including vacation, sick and volunteer time
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
• Career Mobility support from a dedicated recruitment team
• Colleague Resource Groups to support networking and community engagement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level