Deposit Processing Specialist (Return Operations)

Regions•Hoover, AL

2d•$37,750 - $44,940•Onsite

About The Position

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. At Regions, the Bank Operations Deposit Processing Specialist performs operational duties to support the processing of deposits including check processing, exception processing, and return item processing.

Requirements

High School Diploma or GED
Two (2) years of related banking or operations experience
Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance
Ability to work in a fast-paced environment
General knowledge of banking procedures
Proficient in Microsoft Excel and Word

Nice To Haves

Ability to work in a fast-paced environment
Ability to quickly learn and adapt
Strong verbal, written communication, and organizational skills
Strong work ethic and self-motivation
Excellent customer service skills
Proficiency in Microsoft Office (Excel, Word, etc.)

Responsibilities

Performs maintenance on all accounts
Ensures that all deposits are coded and processed correctly
Corrects and resolves any encoding errors
Processes any return deposit items
Acts as first line of defense for fraud or suspicious transaction activities, including escalating any suspicious transactions or closing the account
Keeps up to date on all applicable government regulations and company policies
Provides guidance to less experienced team members
Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices