Deposit Operations Specialist
About The Position
At Unitus, each employee has an opportunity to make a difference for our members. The Deposit Operations Specialist is responsible for providing procedural, technical, and operational support to internal customers and members. In this role, the Deposit Operations Specialist supports our commitment for unparalleled service – the kind that creates the Unitus difference. Our strong team of leaders, outstanding culture, above market benefits, continuous involvement in the communities we serve, and competitive pay programs make Unitus an excellent place to contribute and grow your talents. This position is based at the Unitus Business Center in Tigard.
Requirements
- High School Diploma or equivalent certificate.
- A minimum of two years of related experience in a financial services role that includes working with deposit accounts, including knowledge in retail banking regulations (Reg CC, Reg E, BSA, Reg DD) and account ownerships.
Nice To Haves
- Branch or operations experience preferred.
- Associate degree preferred
Responsibilities
- Perform a variety of data entry and processing activities ensuring accuracy and timeliness in critical Credit Union functions that may include, but are not limited to: ACH, legal processes, account corrections, wires, returned deposited items, IRAs, share drafts, account escheatment, tax reporting, and a variety of other standard deposit operations support tasks.
- Provide support to both internal customers and external members via phone, email, chat and mail in complex account inquiries and procedural clarifications.
- Routinely perform account research to respond to inquiries and perform miscellaneous file and account maintenance tasks.
- Identify and implement process improvements and support or lead department and credit union project initiatives as requested.
- Develop and write internal communications that include but are not limited to operations procedures, staff bulletins, procedure manuals, and member communication.
Benefits
- Medical + Dental + Vision
- Flexible Spending Accounts + HSA
- Employees accrue up to 20 days of Paid Time Off (PTO) during their first twelve months of employment
- Unitus recognizes 12 paid holidays per year
- 401(k) Retirement Savings
- Annual Incentives (eligibility dependent)
- Employee Assistance Plan
- Tuition Reimbursement
- Student Loan Debt Repayment
- Transit & Parking benefits
- Paid Volunteer Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
