Deposit & Payments Ops. Specialist II-Garnishment

Truist Bank•Orlando, FL

1d•Onsite

About The Position

Responsible for accurate and efficient processing to ensure timely and quality output, while adhering to policies and procedures. Well versed in assigned functions, assist in tasks outside normal processes, resolution of issues and communication to leadership and internal partners. May interact with internal/external clients for Garnishment team. Will be 5 days onsite at either posted location.

Requirements

High School diploma or equivalent education and related training.
Ability to work in an area governed by production standards and work under pressure to meet critical deadlines.
Effective problem identification and resolution skills.
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
Ability to work in a team environment to include across shifts and departments.
Exhibit strong interpersonal skills as well as good verbal and written communication.
One to two years’ experience and exhibit knowledge in all the department’s functions.

Responsibilities

Perform functions as assigned that may include tasks that require special approvals, processes that effect clients that are large dollar, tasks that require a tight turnaround with high volume, etc.
Perform quality checks / inspections to ensure integrity and accuracy.
Research issues and implement appropriate corrective action.
Complete and maintain with accuracy any documentation for any required logs, dual control tasks, inventory and forms.
Ensure clear and effective communication with Leadership on topics such as inventory, meeting deadlines, reporting and escalating potential production or quality issues and recommendations on improvements.
Cross train on other functions as assigned to be able to perform when needed.