Deposit Operations Specialist

Alerus • Fargo, ND

7d • $21 - $24 • Onsite

About The Position

The Deposit Operations Specialist supports consumer and commercial deposit related products. Maintain knowledge on deposit banking functions, regulatory requirements, along with performing the due diligence needed to ensure complete and accurate system processing. Will also maintain a client focus and partner with Treasury Specialists and sales team members to deliver a superior client experience.

Requirements

• Associate’s degree or equivalent combination of education and/or related experience in the financial industry
• Communication and client-service skills
• Ability to accept, support and implement continuous change
• Strong knowledge and abilities with various Windows based software programs to include Excel, Word and Outlook
• Ability to manage high volume, time sensitive transactions and situations

Responsibilities

• Responsible for Electronic Fund Transfer (EFT) payment processing including wire transfers, debit cards, Automatic Clearing House (ACH) transactions, and check item processing
• Ensure return processes and handling of unauthorized transactions for ACH, debit card, and checks are handled timely and accurately
• Support business and retail banking platforms including, but not limited to, reviewing remote deposited items, adding accounts, creating and reviewing commercial set ups, and process monthly billing
• Review account documentation for Deposit and Certificate of Deposit products for completeness and accuracy
• Complete requests received from internal and external clients including but not limited to deposit account maintenance, asset verifications, research requests, and generate reports
• Assist internal departments and external clients with deposit related processing inquiries
• Assist in identifying exceptions and collaborate with senior specialists or supervisor to resolve
• Create, update, and maintain written procedures in Alerus procedure (R&R) database
• Identify and implement process improvements that enhance the client experience and build scale

Benefits

• Competitive compensation including base salary, bonus and/or incentive opportunities.
• Comprehensive benefits package providing a wide range of health and well-being benefits, including medical, dental, vision, life and long-term disability insurance; and 401(k) and ESOP for retirement savings.
• Generous paid time off programs such as flexible time off, company-paid holidays, parental and bereavement leave.
• Learning and development resources for personal and professional career development, and advancement opportunities.
• Access to financial experts for guidance, financial wellness tools, and discounts on Alerus products and services.
• Support for the communities we live in through paid volunteer time and a company donation match opportunity.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree