Deposit Operations Representative

The Savings Bank Ohio • Circleville, OH

4d • Onsite

About The Position

The Deposit Operations Representative role provides deposit account and product support to customers. Duties and Responsibilities · Provide support on cash management services and consumer electronic banking products. · Promptly assist with customer inquiries including research and resolution. · Review and maintain customer deposit information files. · Responsible for deposit accounting processes including but not limited to remote deposits, wires, and electronic files. · Manage daily accounting and bookkeeping tasks utilizing core generated reports. · Process debit card disputes and card requests. · Understand the necessity and value of accuracy and attention to detail.

Requirements

• Ability to communicate clearly and professionally at both written and verbal levels.
• Ability to learn and adapt to regulatory changes and company growth.
• Ability to reason and make decisions.
• Ability to manage workload by taking ownership and pride in assigned tasks.
• Strong organizational, multi-tasking and prioritizing skills with attention to detail and follow-up.
• Customer service experience required.
• Banking experience preferred.
• Microsoft Office, or equivalent, knowledge.
• High School diploma or GED equivalent.

Responsibilities

• Provide support on cash management services and consumer electronic banking products.
• Promptly assist with customer inquiries including research and resolution.
• Review and maintain customer deposit information files.
• Responsible for deposit accounting processes including but not limited to remote deposits, wires, and electronic files.
• Manage daily accounting and bookkeeping tasks utilizing core generated reports.
• Process debit card disputes and card requests.
• Understand the necessity and value of accuracy and attention to detail.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED